sudsandswine
Quintessential Chatty Farker
- Joined
- Jun 23, 2012
- Location
- Kansas City
A couple months back, probably right before all the shenanigans began, I emailed Weber customer service because both of my rotisserie motors seemed to be seized up and neither would spin - as I inconveniently came to find out on Thanksgiving Day last year - and inquired as to whether or not they were user serviceable or there was any troubleshooting steps I could make to get them “unstuck”. I finally heard back from them today and they shipped me out a new one, even though they were out of warranty (which I stated), nor was I expecting any sort of replacement.
Gotta give kudos to their customer service, it’s always been good :thumb:
Gotta give kudos to their customer service, it’s always been good :thumb:
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