Also, if a contest already had 30 teams you were automatically put on a waiting list and unable to register for another contest. It should have asked if you would like to be added to the waiting list or register for a different contest.
This was in there, but what wasn't handled was re-checking once you hit submit. As a test I went to the registration page for a comp that had 30 teams and there was a message in a yellow box that told me that I would b put on the waiting list. BUT, If I had hit the registration page before number 30 was registered, the software didn't re-check and warn me. I would be put on the waiting list with no notice. It seems like half the job was done.
A lot of people called the KCBS office, but the office staff wasn't running the registration, MMA was. The office staff stayed late in case a member whose membership had expired could contact them to renew and then register. They had no control, over the registration process. Don't blame them.
There was a toll free number on the registration page. That's what I tried calling when I hit the already registered error. Did that go to MMA or KCBS? I think it went to KCBS.