Thanks, Thirdeye! Their racks look incredible.
Well, I contacted them and they have refused a refund, saying that slow cooking is the way to cook lamb ribeye, although the few recipes on the internet all state saute for 10 minutes or less. They offered me $10 off on another order or $100 or more. They did add a note to the product online that says to slow cook it.
So I have disputed it with Paypal. I don't think this guy is a very good businessman. Every meat seller I have used online guarantees satisfaction. We will see how this plays out before I post any unfavorable reviews to a broader audience. I hate to do that to a guy's business.