How Is Ole Hickory Customer Service?

My guess is they directed you to BPS because Big Poppa cooks on them in competition and has used all the “mailbox” designed Ole Hickory Pits and has towed them all over. We own a Ace BP Ole Hickory and when I was at the plant they said a lot of the electronic parts are available off the shelf. Which can be handy when you needs something right away and could pick it up local,when having it shipped isn’t a option.

I'm not guessing.