For anyone who cares, the replacement lid and bowl showed up a few days later, and I have used it a few times already. Did a couple racks of baby backs first, then some MOINK balls just because I already had everything laying around.
My maverick et732 had a faulty probe right out of the box, so I am waiting on a new one now.
If it werent for bad luck, I wouldnt have any.
I called them, they emailed me immediately requesting pictures which I sent right back. I didn't have pictures of the bowl though so as soon as I got off work I sent those pictures at 5:15, by 5:30 they returned the call saying the new parts were on the way.
Im hoping that all of the other parts are there, they all seem to be intact.
For those that asked it is the 18.5, I ordered it from Essex Technology through Amazon because they had the lowest price. 289 with free shipping if i remember correctly. No stores within an hour of me stock them from what i understand.