Pit Boss Pro Series From Lowes (Vertical Pellet) - Review / Issues
Hopefully this is a good spot for this, picked this unit up back in April, mixed results, some ok smokes, but big issues on others. After some very helpful tips here on the Brethren I picked up a wireless temp gauge (see below), turns out the unit is defective, this time I can blame someone else. Was heating at 100-150 degrees higher than the digital gauge on the unit.
I called Pit Boss customer service, long wait time, but the pre-recorded service said I was calling on the busiest time, after a weekend and Monday before the 4th no issue there. Nice enough dude, he did a few trouble shooting things, and yep, bad unit, they're sending me a new board, but the rub is that its back ordered for like 7-8 weeks, which is like the entire Michigan summer. No more smoked BBQ other than indirect on my grill.
With that long of a backlog, my guess, others out there have bad units too, you should check yours if you have one.
The temp gauge is a ThermPro TP-08s, cheaper than the unit most recommended by ThermPro but this one had a low temp alert, the more expensive unit didn't, odd but that's what I wanted. When I first got the temp gauge, it took me about 15 minutes to figure how I could tell whether the new gauge was off, or if it was the PB. I ended up testing it in my oven and grill, and it was within 5 degrees on both, and i used the meat probe in a chicken breast matched the other unit I had, ThermPro thumbs up!