bonehead762
Full Fledged Farker
- Joined
- Aug 3, 2015
- Location
- Modesto, CA
Chatted with ThermoWorks Rep about purchasing a third Smoke unit. I already own two Smokes and Two Thermopens. Really didn't like the way he responded to my question about swapping out the air probe for a regular food probe. I have two already and would have absolutely no need for a third air probe. Totally useless. However, after the chat rep was finished I called the company directly and asked but was again told that they wouldn't do the swap.
I really resent being forced to buy a product that duplicates (or triplicates) a part of the tool set. I can justify have a second, back up, air probe but not a third. It would just sit and never ever ever get used. I'm rethinking my relationship with ThermoWorks very hard...
Seems like the amount of sales that are generated from sites/forums like these would behoove them to allow the option of swapping accessories.
Anyone care to swap a new ThermoWorks air probe for a food probe?
I really resent being forced to buy a product that duplicates (or triplicates) a part of the tool set. I can justify have a second, back up, air probe but not a third. It would just sit and never ever ever get used. I'm rethinking my relationship with ThermoWorks very hard...
Seems like the amount of sales that are generated from sites/forums like these would behoove them to allow the option of swapping accessories.
Anyone care to swap a new ThermoWorks air probe for a food probe?
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