snoqualmiesmoker
is one Smokin' Farker
Just passing on a great experience with Rock. Ive dealt with them since the launch of the original Stoker, used it extensively, upgraded to the wifi, have 10 probes and 4 fans. Ive run 3 pits effortlessly, in competitions, and at my house. I love this thing. Using StokerX for a mac, i got this thing pushing notifications, tweeting, etc. But alas......
Last week, my Stoker wifi (V1) started acting up, rebooting and dropping signal, etc. drove me crazy! I contacted Rock and he ask I send it back. I sent and he told me it was dying, and most of the parts for those are extinct. He then told me he would send me a new one. I can't even remember when I bought this thing. But he replaced without hesitation.
Today I received it.
This is my 3rd Stoker. I have the original white box still in operation (used it today), loved my original wifi.
But this new unit? Damn, it is fast. Its software and speed are much improved. Set up was simple and without a fuss. Its monitoring my room temp as I type.
Just wanted to say thanks publicly to Rock. Ive had the opposite experience with products, so when a small business guy steps up when he didn't have to, I want to tell everyone.
Last week, my Stoker wifi (V1) started acting up, rebooting and dropping signal, etc. drove me crazy! I contacted Rock and he ask I send it back. I sent and he told me it was dying, and most of the parts for those are extinct. He then told me he would send me a new one. I can't even remember when I bought this thing. But he replaced without hesitation.
Today I received it.
This is my 3rd Stoker. I have the original white box still in operation (used it today), loved my original wifi.
But this new unit? Damn, it is fast. Its software and speed are much improved. Set up was simple and without a fuss. Its monitoring my room temp as I type.
Just wanted to say thanks publicly to Rock. Ive had the opposite experience with products, so when a small business guy steps up when he didn't have to, I want to tell everyone.
