uncblue
Full Fledged Farker
- Joined
- Apr 28, 2013
- Location
- Raleigh, NC
Called CS today to check pricing and to order a new grill cover for my Platinum D6...the cover is 11 yrs old and I inherited it when I got my CL find for $400...I casually mentioned that Amazon had the cover for same price but free shipping so she waived shipping for me...figured since I was on a roll, I'd mention that 1 rod on a section of the S/S grates is loose..next thing I know she's telling me she'll replace the grates...looks it up and she's now sending me all 3 sections of grates..what!!! that's $300 worth of grates..I'm only in this grill now for $100 not including the 2 empty tanks that he threw in for free...
Their CS has now cemented what I already knew... that I'll never buy another brand of grill but Weber.... :clap:
Their CS has now cemented what I already knew... that I'll never buy another brand of grill but Weber.... :clap: