HookedOnQ
is one Smokin' Farker
- Joined
- Dec 31, 2012
- Location
- chesterf...
I would like to let everyone that doesn't already know that weber has got to have some of the best customer service around! Friday while cooking on the OTG i noticed some chipping of enamel around the top lip of the kettle upon looking closer i noticed the enamel chipping around the handles on the lid and kettle i took a few quick pics and called weber they were super nice and helpful on the phone. I emailed them the pics of the issues and with the exchange of a few emails i now have a new lid and kettle on the way free of charge. I will deffinitly be buying more of there products in the future