Chef Jim
Babbling Farker
- Joined
- Feb 7, 2010
- Location
- Tequesta...
We all know that a Red Superfast Thermapen is the best there is! No other color can keep up with it. So you can imagine how I felt when my red superfast thermapen started acting up on me.
Not that is was not fast and accuarte, it was. Just a little touchy on the digital display. I emailed ThermoWorks and they said to send it in and they would look at it.
Yea right, no thermapen to use for god knows how long. It was a friday and I didn't think I would be cooking over the weekend, WRONG!! I sent it in thinking it would get to them by monday and I could get it back faster whilst they were closed. YEA BABY good thinking!
Wrong again, they didn't get it until Tuesday. Chit man lousy luck, a whole day wasted. WRONG! Wed. morning in my email is a note that they were sending me a brandy new RED SUPERFAST THERMAPEN, FREE!!!:thumb::thumb::thumb:
And then another email with the confirmed shipping! Yea Baby right on! And did I mention it's free.:dancer:
This is my original thermapen that is almost two years old!! I have to say that this is some of the finest customer service I have run into in a long time. Watch out Weber.
For all of you that have hesitated because of the price or what ever, it doesn't get much better that this. Buy one!
Not that is was not fast and accuarte, it was. Just a little touchy on the digital display. I emailed ThermoWorks and they said to send it in and they would look at it.
Yea right, no thermapen to use for god knows how long. It was a friday and I didn't think I would be cooking over the weekend, WRONG!! I sent it in thinking it would get to them by monday and I could get it back faster whilst they were closed. YEA BABY good thinking!
Wrong again, they didn't get it until Tuesday. Chit man lousy luck, a whole day wasted. WRONG! Wed. morning in my email is a note that they were sending me a brandy new RED SUPERFAST THERMAPEN, FREE!!!:thumb::thumb::thumb:
And then another email with the confirmed shipping! Yea Baby right on! And did I mention it's free.:dancer:
This is my original thermapen that is almost two years old!! I have to say that this is some of the finest customer service I have run into in a long time. Watch out Weber.
For all of you that have hesitated because of the price or what ever, it doesn't get much better that this. Buy one!