I called fedex and they gave me the run around about the lift gate several times. I called BPS yesterday and talked with a guy who said he would call me back and let me know what’s going on. I didn’t get a call back so I called BPS this morning. Talked with a lady that said the shipping manager would be in at 8:00 and she would have him call me this morning. Lunch rolled around with no call so I called back. Spoke with a guy and he said looking at the notes it says it will be delivered on Monday. Why the shipping manager didn’t call as promised is beyond me. Fedex didn’t call to schedule and it’s not showing on their site to be delivered Monday either. I have little faith that I will have it Monday. This is very aggravating to say the least. The guy from BPS said he would ask if they could send me something free for the hassle. I am not asking for anything really, I just want my smoker. I need to get her broken in for Christmas dinner. Plus, the longer it sits on the dock the better chance it has to get damaged.