Does anyone know if the Plate Setter for the XL Big Green Egg is covered under their guarantee?
A week or so ago I seared two large steaks on my Egg and then took them off the grate, put in the Plate Setter and finished off the steaks indirectly. When the steaks were done I took them off and closed the egg along with the vents and replaced the daisy wheel with the ceramic cap. Today I planned to cook a few chops so when I uncovered my Egg and found my Plate Setter Split in half.
Nobody has touched the Egg and it has not been exposed to any crazy weather.
To top it all off I just bought a Pizza stone for the XL and now can't use it.
I plan to call the mother ship on Monday but first wanted to check in here and get your thoughts.
Thanks in advance for your feed back.
A week or so ago I seared two large steaks on my Egg and then took them off the grate, put in the Plate Setter and finished off the steaks indirectly. When the steaks were done I took them off and closed the egg along with the vents and replaced the daisy wheel with the ceramic cap. Today I planned to cook a few chops so when I uncovered my Egg and found my Plate Setter Split in half.
Nobody has touched the Egg and it has not been exposed to any crazy weather.
To top it all off I just bought a Pizza stone for the XL and now can't use it.
I plan to call the mother ship on Monday but first wanted to check in here and get your thoughts.
Thanks in advance for your feed back.