GrillsGoneWild
is one Smokin' Farker
- Joined
- Aug 30, 2010
- Location
- Rockwall...
After all the "bad" problems you went through, it is good to see all the "good" problems you are facing.
You keep that attitude and you will always be surrounded with great people.Comments like these make it all worth it.
Time for two days off. Well, one day, and then going in for the delivery on Tuesday. Hired a new short-term part-time evening dishwasher and he started today. That helped a lot. Got two interviews with cooks on Tuesday, which if even one of them works out would help tremendously.
It's been the craziest two weeks of my life. In a good way.
And my staff said some of the greatest things today. When we were all sitting down doing a recap of the week, my head cook said that this is the only job she's had in 20+ years that she's actually enjoyed. And then the others started to chime in and said they love coming into work and would rather be at work that sitting at home, etc. That means a lot and I must be doing something right. I just explained to them that I just want to treat them like I'd want to be treated. It is the golden rule after all.
I'll be honest, this unexpected success is stressing me out. All of my planning, all of my projections, I was looking at about 80 orders, tops, on a typical Saturday. Every day it seems like we're setting a new record. Today was no exception. Busiest day yet, had to close at about 3:45 so we could regroup and open for dinner at 5. Even then, still sold out by about 6:15. Lines out the door again, and the smoker was maxed out capacity wise all day.
Obviously, I can't complain about how well things are going, but I was planning for and expecting the worst. After all, I know the horror stories surrounding restaurants, and figured we'd ease into it and have to go balls out just to get people in the door and drum up business. Instead, I've been thrown into the fire.
I'm just still trying to come to terms with what has happened the past two weeks. I can't wait for a few days off and interviewing more help next week. Never imagined we'd potentially need a 10 person staff and be serving 300+ people in a 38 seat restaurant in the middle of BFE Michigan.
I think Jeremy is a ways from on-site catering. Right now it's all he can do to keep up with the line out the door. Not to mention needing additional staff.
I think the guy was suggesting a bigger smoker for comps/catering as it is a flexible option for him. Roll it outside of the back door when he gets there and fire it up. At a lower cost than an indoor smoker, it gives him some added capacity, as well as flexibility for possible future endevours such as competitions and onsite catering.
It might be a possible temporary solution for him to add some capacity to feed a few more people at a much lower investment and headache.
Don't make any capital changes for at least 6 months. New restaurant bump is a real thing. Once the new wears off, then assess and see if you need to buy a new $20,000 smoker. I do think having a nice offset out front is a great draw but, it is also one more thing to pay for, take away from serving and worry about unless you want to tow it to work every day.
Just finished hiring three more people today. Now I don't have to work my crew 60 hours a week and the extra hands should really help streamline things and allow me to actually manage the business for a change.
And 1500 pounds of meat was just delivered, so we're ready to rock and roll this week. I hope.
Excellent! - I had the opportunity to create jobs once... what a great feeling.. above and beyond all the other things you are doing..That is also very cool
I don't think you need this advice, but it never hurts to keep hearing it. Continue to provide the very best customer service possible. That's what separates the great companies from the good ones.
Good Luck my friend!
I'd rather have J Mueller's any day of the week over Franklins. Shoot, I may take Rudy's over Franklin's. You want some real darn good meat? Head on down to the Salt Lick. That's in my hometown and to die for man, no joke.
i actually agree about Mueller's. The rest of the paragraph is just silly.
FINALLY!!! A BBQ joint in Michiana that's got it right. Straight forward smoked meat that's not drowned in sauce like every other BBQ restaurant in the area. The brisket is very much like what I experienced in Lockhart, TX. Watching it being sliced to order, I could see the juices running out of it. Nice beef flavor, perfect tenderness. No one is making brisket like this around here. The pork was also pulled to order. Not over smoked, good tenderness. Yummy! The rack of ribs I got may have been sitting for a while as the bones near the end were a little dried out. However, the flavor was there and I totally see where they are going with their ribs. Nice tenderness. I'll order them again. My wife really liked the sausage...I'm not much of a sausage fan in general but it's good! Super moist, nice snap on the skin! Well done. This is the kind of BBQ restaurant I've been wanting to come to this area for a long time.