Humphrey's Problems?

Id scrap paint flakes and spray some cooking oil spray on it and repeat as needed till it gets a nice seasoned sheen to it.......

The handle cover is an easy fix ( you already knew that though). I personally have not had any issues with paint /powder coat flaking on the frame.

I would get in touch with Chad or Nicole and send them pics and see what suggestions they have for you. I am sure they will give you advice & make it right for you.

I have had no problems with my powder coatings.... still intact after 3 years...

The problem with pretty smokers is they don't stay as pretty as new forever.

Take a wire wheel to it and then paint on some high heat rustoleum. Also make sure your door is shutting tight enough.

I would just be concerned that there is an issue with the gasket allowing heat to burn the paint in that spot

I am sure the mfg will help you out

Untraceable hit the head of the nail! The latches are adjustable and should be adjusted during the first few cooks as the gasket wears in. Use some sandpaper and remove the loose paint. Then just brush on some high temp paint. Let it dry before you close the door. As far as the handle plastic coming off, I have not seen this happen. I have emailed the manufacture and am waiting for a reply.

I have paint peeling b tween the fire box door and cook chamber door

Sounds like the surface was not prep'd properly before the powder coat was applied.
If there was any oil, etc left on the steel, or if that spot was missed during the prep and degreasing, then the powder coat won't stick to that spot.

I have done quite a bit of powder coating, and had motorcycle frames powdercoated, car parts, etc. and that is typical of a missed prep spot before powder coating.

It happens. There are plenty of ways to fix it (scuff, prep, paint) but those are band aids to the problem. Powder coat is hard like glass, and chips like glass, etc. which is why it is such a durable surface. Spending $1K+ on a new smoker is tough for anyone, so I can appreciate your disappointment in the chipping powder coating.

The Humphreys folks seem like great people and I am sure they will stand behind their product, as the flaking powder coat would definitely be considered a mfg's defect by most. You just don't want water or moisture getting under there...that would not be good as it could spread and delaminate the powder coat around the spot.

Got any closer pics of that paint spot? Sure does look like a paint failure and I can understand some concern after spending for a high end smoker.