Dave Klose just called me.

[jacob]

I have been talking to Dave for several month's now through e-mails. Phone rang about two hours ago and when I answered. The first thing I heard was,Hey Bobby this is Dave from Klose Pits. This guy spent 2 hours of his time talking to me. Only 10 minutes was about the rig I wanted, The rest of the time we were talking because he wanted to get to know me and what my dream was so he would have a better ideal of how he could help make it happen for me.
Not only did I have one of the best conversations of my life. We came up with a mobile rig I can afford. The absolute best part is, I am convinced I made a new friend. Not once during our talk did he throw in a sales pitch. His purpose was to get to know me and get a understanding of what I wanted. Dave even said at one point because I was afraid I was taking up to much of his time. "I talk to one person at a time, I don't care if someone is trying to call and order a 70000 pit, what's important to me right now is I finish talking to you about what you are needing." We talked about everything from our childhood events to bbq Chef Paul Kirk to Phil and this site. I even told him I couldn't wait to share our talk with you Brother's if he didn't mind. Which he Didn't. The most down to earth person I think I ever talked to. Can you tell yet how much he impressed me?
Just had to share with my friends.:-D :-D
BfL

 

[we'll smoke u]

I have never met or talked to Dave but every buddy I no that has said the samething you just did. Thats why I love this sport/hobby.

 

[bbqbull]

I agree with everything you have said about Dave. Salt of the earth and a great fellow.
He will work with you and help like you said.

Mike

 

[keale]

Thats amazing! Glad to hear of someone that cares so much about his work and even more for his customers, it does sound like a new friend was made. Congrats on your new rig... don't forget the pics when it arrives!
Klose is outta my league for a backyarder, someday, maybe someday!

 

[Arlin_MacRae]

Customer service like that isn't just rare, it's legendary.

 

[motor mouth]

Customer service like that isn't just rare, it's legendary.

Exactly, a lot of people/companies could learn a chit load from this one thread.

 

[Bentley]

I agree...

Got to meet and talk with him at Imperial Beach and Rose Bowl contest. Man he can tell some funny stories...and he is a down to earth guy!

 

[thillin]

Like I said before, Dave and his crew at Klose Pits will treat you and your family the best way possible. My little boy played like crazy in his office and Dave(and Dana) treated me and Mrs Thillin as friends. Even offered to take us to lunch, but we had to hit the road.

And he had a BBQ Brethren banner on the inside of the office door.

 

[DaChief]

Haven't met or talked to him but thanks for sharing. This is good stuff to know!

 

[Mooner]

Wow, that's awesome. Just goes to show you bbq guys are the friendliest people out there.

 

[jacob]

My first quote I got from Dave to be financed was out of my reach. After we talked he knew exactly what I was after. What's great is I am still getting the unit I want just going to be on a single axle trailer instead of a tandem.

 

[Bossmanbbq]

Kinda sounds alot like the brethren on this site, great people, great hobby/sport, great all round family activity, you just cant beat it!!

 

[Solidkick]

I've always thought of Dave as I do many of the people that build pits.....they are cooks first, and business men second. A cook wants to know you, your needs, and your expectations, a business man wants your money. Thanks to the Lord for people like Dave and Jay.....

 

[jacob]

One of the attachment's Dave sent had a crapt LOAD of recipes, didn't expect this. Happy though.

 

[chinesebob]

I've always thought of Dave as I do many of the people that build pits.....they are cooks first, and business men second. A cook wants to know you, your needs, and your expectations, a business man wants your money. Thanks to the Lord for people like Dave and Jay.....

You can say that again. After I ordered my Spicewine I had a similar experience with Jay. It's all about people helping people and making friends in the process.

Here I go getting sappy on all of you.

 

[spicewine]

I admire Dave and his GREAT Reputation as a Major Pit Builder!! I Live in his shadow and hope some day to live up to the reputation that he has given so many.

Spice

 

[jt]

I admire Dave and his GREAT Reputation as a Major Pit Builder!! I Live in his shadow and hope some day to live up to the reputation that he has given so many.

Spice

Brother, I think you're already there.

 

[Arlin_MacRae]

Brother, I think you're already there.

Or pretty danged close!!! You rock, bro.

 

[jacob]

On the phone right now with David final arrangments being made. This guy is awesome

 

[spicewine]

Congrats!! You have a great pit coming your way!!

Spice