Any one ever have problems with AmericasbestBBQ.com

[BobberQer]

Guy over on another forum is having a hard time with these people... they wont answer Emails, phones, letters....for 2 weeks... got charged on credit card but no grill or accesories... no nuttin

BBB doesnt seem to happy with em either

http://www.kansascity.bbb.org/commonreport.html?bid=99123640

anyone deal with them in a sucessful manner, or otherwise????

 

[BrooklynQ]

Hey - any company that would charge $599 for a Bandera has to be a little shady!

 

[Sawdustguy]

Bob,

Now I know who not to order from. Thanks for the heads up.

 

[Jeff_in_KC]

No idea who these people are. Never heard of the place. And can't they also get in trouble for advertising as "America's Best BBQ" when in truth, that would be found in my backyard?

 

[MilitantSquatter]

Never heard of them. Those Better Business Bureau stats don't look to good....



On a similar note ,I had a similar experience with a company selling non-bbq related products about two years ago that I placed a small order with..

To make a long story short, it was a legit husband and wife operation. Unfortunately, the husband got very ill and he ran the day to day stuff. I forgot all about it, as my order was minimal $$. About three months later, I receive the product, with a check back to me with an apology note....

 

[CarbonToe]

Bad luck mate.

Go to your credit card company and report the vendor and they will credit your card.

 

[BobberQer]

Thanks guys ... spread the word, please.... 15 days into it, and their still not replying... the guy is apparently cancelling through CC company, reporting to BBB, and going to deny any product/s that show up at his house from this day on... will keep you guys up on the situtation ... Quer's gotta stick together with these places,companies.. oh ,and just to let you know.. he was buying a 22.5 Weber kettle for his mother, who loves to Que lol gotta love that mom:biggrin:

 

[Ron_L]

These guys have gotten mixed reviews on the Cookshack forums. Some folks have had good experiences, but others have had similar problems to the guy mentioned above.

 

[Jeff_in_KC]

Too bad I didn't know about this earlier yesterday. I was about two miles away during the noon hour. I could have gone by and asked why they aren't sending the Weber as ordered to this person.

But my other question to him might be why order this online? Don't they have weber kettles in your area? If it is to be shipped to another part of the country, I think I'd use someplace like Evil Empire, Home Depot or Lowes who are going to be more reputable at the very least.

 

[BobberQer]

Jeff writes >>>But my other question to him might be why order this online? <<<


Dont have a clue maybe he's an online orderin type person....porbaly got caught up in the holiday shoppin mood and orderd this on line as well

 

[BobberQer]

An update on america'sbest the guy STILL hasnt head from them ........Writes

>>>Any help you can give me would be appreciated as they still have not responded.<<<

He's taken the appropriate measures.. BBB notification,CC canceling, etc...

will keep advised