FireBoard set up.

Flatbroke · 07-21-2018, 01:25 PM

Is there a trick to connecting to iPhone 6 Plus? Current on all updates but phone Bluetooth and FireBoard app can not find the FireBoard unit sitting a foot away. Just got the device yesterday.

Pig_Farmer · 07-21-2018, 02:00 PM

Quote:

Originally Posted by Flatbroke

Is there a trick to connecting to iPhone 6 Plus? Current on all updates but phone Bluetooth and FireBoard app can not find the FireBoard unit sitting a foot away. Just got the device yesterday.

That is so funny, I just got mine yesterday as well. When setting up it will ask for you to add device, when it searches for the device it will look for the one that has power applied. and pull up the serial # from that device. click on that serial# and click on the + button. it should connect. hope that helps.

Flatbroke · 07-21-2018, 04:43 PM

I am impressed with FireBoard tech response***£

Email them after I couldn’t find the device in the app. They responded and requested my serial number. Apparently during testing before shipping they forgot to load the information that allows it to connect. They worked their magic and sent an email to try it Again. Low and behold the device appears and I’m off and running.

That being said, I was still able to use the device without connecting it to my phone. I just had to read the device to see it.

Baychilla · 07-21-2018, 11:35 PM

So they forgot to add the device to their backend? Interesting.

Flatbroke · 07-22-2018, 01:12 PM

Quote:

Originally Posted by Baychilla

So they forgot to add the device to their backend? Interesting.

I don’t know exactly. The FireBoard main unit was not capable of being discovered via blue tooth for initial setup. They were somehow able to correct it offsite with the serial number even though the unit had not been connected to WiFi and not paired with my phone or computer. I’m just glad they were able to fix it with an email.

They forgot to do something that allows the unit to be discovered. I wonder how they are able to update the unit over the Air without it being plugged in to internet. I am curious if they are able to track the unit too?

Baychilla · 07-22-2018, 09:39 PM

Without knowing how their specific setup works my SWAG would be they pushed the serial # to the apps access list and that would let the app see/talk to the device.

Music Junkie · 07-22-2018, 10:30 PM

Had a similar problem on initial setup. Bluetooth worked right away, but wifi would not coonect. I went into the settings on the IPhone and turned my wifi off and back on. Found it right away. Since then, it connects no problem from where ever I am.

DanB · 10-14-2018, 09:25 AM

Quote:

Originally Posted by Music Junkie

Had a similar problem on initial setup. Bluetooth worked right away, but wifi would not coonect. I went into the settings on the IPhone and turned my wifi off and back on. Found it right away. Since then, it connects no problem from where ever I am.

Hi So once connected it stays connected. I had a hard time connecting my Wifi router,it would not accept my router password, finally after many tries Fireboard accepted the password. Now sometimes it loses connection with my router and I have to reenter my router password?
I'm under the impression once it does connect, it should stay connected.
I have been getting great customer service for Fireboard. I will called them tomorrow and discuss this with them.
Thanks DanB

sleebus.jones · 10-14-2018, 09:38 AM

Wow, I've never had any of the problems described here. I set it up once and it's been fine ever since. Sorry to hear you guys are having trouble.

NYC ‘Que · 10-14-2018, 10:01 AM

I really wanted a Fireboard so I joined their Facebook group to see what actual users think. They seem to have a descent amount of issues, although customer service appears to be good and most users really like the product.

DanB · 10-14-2018, 10:38 AM

Quote:

Originally Posted by NYC ‘Que

I really wanted a Fireboard so I joined their Facebook group to see what actual users think. They seem to have a descent amount of issues, although customer service appears to be good and most users really like the product.

Hi Use only one time on my WSM 22" and it worked fine, kept pit temps right on. I'd love it more "IF" it stood connected. I just got it last week so there is alot for me to figure out..Customer service Fireboard has been great!!
DanB

07-21-2018, 01:25 PM	#1
Flatbroke On the road to being a farker Join Date: 05-02-18 Location: Central CA Name/Nickname : Flatbroke	FireBoard set up. Is there a trick to connecting to iPhone 6 Plus? Current on all updates but phone Bluetooth and FireBoard app can not find the FireBoard unit sitting a foot away. Just got the device yesterday. __________________ Lang 108D & 60D patio

07-21-2018, 04:43 PM	#3
Flatbroke On the road to being a farker Join Date: 05-02-18 Location: Central CA Name/Nickname : Flatbroke	I am impressed with FireBoard tech response***£ Email them after I couldn’t find the device in the app. They responded and requested my serial number. Apparently during testing before shipping they forgot to load the information that allows it to connect. They worked their magic and sent an email to try it Again. Low and behold the device appears and I’m off and running. That being said, I was still able to use the device without connecting it to my phone. I just had to read the device to see it. __________________ Lang 108D & 60D patio

10-14-2018, 09:38 AM	#9
sleebus.jones is One Chatty Farker Join Date: 09-12-16 Location: Fulshear, TX Name/Nickname : sleebs	Wow, I've never had any of the problems described here. I set it up once and it's been fine ever since. Sorry to hear you guys are having trouble. __________________ -=<[url=http://www.bbq-brethren.com/forum/showthread.php?t=265227]Cookshack PG1000[/url] \| GMG Davy Crockett WiFi \| GMG Jim Bowie WiFi \| [url=http://www.bbq-brethren.com/forum/showthread.php?t=246017]Cindy, the cinderblock reverse flow pit[/url] \| Fireboard>=- [url=https://dashboard.ambientweather.net/devices/public/d621760bf243b5f50d0f8503aba2bdca]The weather in Sleeb's backyard[/url]

10-14-2018, 10:01 AM	#10
NYC ‘Que is one Smokin' Farker Join Date: 05-16-18 Location: Bronx NY Name/Nickname : T.J.	I really wanted a Fireboard so I joined their Facebook group to see what actual users think. They seem to have a descent amount of issues, although customer service appears to be good and most users really like the product. __________________ Stumps XL Baby, PKTX, Weber Kettle 26, MAK 1 Star General, Gateway 30

07-21-2018, 11:35 PM	#4
Baychilla is one Smokin' Farker Join Date: 02-08-18 Location: San Francisco, CA Name/Nickname : Joe	So they forgot to add the device to their backend? Interesting.

07-22-2018, 09:39 PM	#6
Baychilla is one Smokin' Farker Join Date: 02-08-18 Location: San Francisco, CA Name/Nickname : Joe	Without knowing how their specific setup works my SWAG would be they pushed the serial # to the apps access list and that would let the app see/talk to the device.

07-22-2018, 10:30 PM	#7
Music Junkie Full Fledged Farker Join Date: 11-18-15 Location: Ventura, CA	Had a similar problem on initial setup. Bluetooth worked right away, but wifi would not coonect. I went into the settings on the IPhone and turned my wifi off and back on. Found it right away. Since then, it connects no problem from where ever I am.