LSG 24x48 Firebox Door Won't Close

IFlyEm · Nov 19, 2018

So I'm trying my 1st cook with my LSG 24x48 offset with an insulated firebox and I'm having issues with the firebox door. It won't close. :mmph: I noticed the issue when I seasoned the smoker. However, I was only at 225° and I could muscle the door closed and latch it. How this cook is 275° and the door won't close at all. You can see the door is warping. I can literally hear the door popping from inside my house as it heats up.

I talked to LSG after I seasoned it and they thought maybe my fire was too close to the door. This time I built it in the middle of the firebox and pretty much up against the cooking chamber end. So that's obviously not it.

Needless to say I'm a little disappointed. Especially after shelling out $6000 on this pit. I just want to know if this is normal with the insulated fireboxes. I saw a thread from 2015 where a guy had the same issue. Has anyone else?? Is there a fix?

Thanks!

txsmkmstr · Nov 19, 2018

Yes... There's a fix but I would call Chris first and discuss it with him in detail. I suspect he'll say the door didn't get the final processing they perform prior to shipment. (Oops - I see you've already discussed it with them)

You probably won't like the options but it can be remedied. Even after "fixing" mine I can still have issues if I build too hot of fire - which is MY mistake. P/M me if you have any questions.

IFlyEm · Nov 19, 2018

Sent you a message

IFlyEm · Nov 19, 2018

Here's what I'm looking at:

https://youtu.be/nc-VWlbsTFs

Springram · Nov 19, 2018

My LSG insulated firebox has never had a problem but your does for a fact. Aint' going tp work... that is for sure. Somehow, someway, LSG needs to fit it. Knowing Chris, as I do, he will get it corrected. Still a pain in the butt, I know.

padge31 · Nov 19, 2018

Shirley had problems with their insulated firebox door, so they went to a door made of 3/4 inch steel.

SmittyJonz · Nov 19, 2018

I think that’s why a few brands went to a thick non insulated 1/2” door on their insulated fire boxes.

IFlyEm · Nov 19, 2018

Talked to Chris. I need now space between the door and the hinge line. I sprung it with a screwdriver. Seems to be better. Not good yet though. I'll try it again after this cook.

pjtexas1 · Nov 19, 2018

I can't believe you should have to run at lower temps to keep the door from warping. Knowing the builder is LSG, I'm sure they'll make it right.

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Czarbecue · Nov 19, 2018

I’m surprised they don’t do a pre-burn to test the warping before it ships.

pjtexas1 · Nov 19, 2018

Czarbecue said:
I’m surprised they don’t do a pre-burn to test the warping before it ships.

Paul and Tyler were doing a burn in on my Shirley when i pulled up because they had just had an insulated door that warped. they changed the design to an uninsulated 3/4" plate after that. Never any issues and I've had it over 425 several times.

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gtsum · Nov 19, 2018

Yikes. I wouldn’t be happy either. Surely they will make it right for you

Memphis Elite

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BBQ Freak · Nov 19, 2018

after paying that much I would make them fix it .

rwalters · Nov 19, 2018

Super frustrating! Sorry to hear about this as I know how exciting it is to wait/receive a new smoker, especially something like an LSG. I’d be shocked if they didn’t bend over backwards to make things right!

Rockinar · Nov 19, 2018

I talked to LSG after I seasoned it and they thought maybe my fire was too close to the door.

That's like when Yoder was telling people to use kiln dried wood and turn the firebox into the wind to make up for their poorly designed, non-drafting pits after they knew they had issues instead of fixing the issue.

Strange that they are blaming you, when we have a member who already brought the issue to their attention. A black eye for LSG.

NYC ‘Que · Nov 19, 2018

For 6K you should be able to make that fire however close to the door and however hot you want. Total BS.

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TXNewbie · Nov 19, 2018

Sorry - I don't understand. So is it that the door is made out of metal that is too thin and can't take the heat? Or is it that they didn't build that particular door correctly and didn't catch it prior to shipping?

JWBurns · Nov 19, 2018

I’d be beyond unhappy after spending that amount of money. I’ve heard great things about LSG, hopefully they step up and make things right. That temporary half-butt fix they suggested wouldn’t cut it in my eyes.

BillN · Nov 19, 2018

Keep us informed on the outcome.

miked125 · Nov 20, 2018

I would be annoyed given how much you spent.... hopefully they make it right! GL!

LSG 24x48 Firebox Door Won't Close

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