Several I know bought the pellet grill / smokers and had to replace parts as you described because the cooker is not built to handle high heat / spikes, they are pissed for buying into the info commercial bs.
Getting repair parts were time consuming and expensive so they quit even trying.
Those who say they are considering one I tell to save their money for a more well built one if that is the direction they want to go..... or just get a proven product and learn it.
Personally, I will stick with charcoal and wood.
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