View Full Version : New kettle rotiserie ring

08-27-2013, 06:14 PM
I never thought much about my ring being off as I thought they all had gaps.

I called Weber and they told me to measure mine. I measured and they said mine was way off.

So they went me a new style ring under warranty.
Another happy customer as always with Weber.

08-27-2013, 06:46 PM
Wow. That's a completely different design from the one that I have. So, you just happened to call their customer support on this?

08-27-2013, 06:56 PM
Yes. I read about another persons gap and mine seemed a lot worse. So I called Weber to see if maybe my rings gap was in spec or worse than what it should be. I measures across the ring two ways and gave them my measurements and they said mine was way off.