KLOSE Pits

[GMDGeek]

OK ... I do like the Klose Pits, don't own one and probably won't but they are nice so I am not ragging on them. Just saying I wish they would do something about their website. SWEET Holy mother of pearl that site is confusing!!!!

Just trying to find a small portable pit/grill and took forever wading through the site.

[jlane]

Agreed.

[DownHomeQue]

Yea that thing is Cluttered..

[gtr]

They are definitely pit makers and not web designers!

I have a BYC and farking love it btw. :thumb:

[luke duke]

The worse the website the better the smoker.

[GMDGeek]

As an IT professional, I would think they drop the couple grand (maybe even less) to get a more user friendly site. Might get more business that way. They stay pretty busy and getting through on the phone at times is a challenge. A user friendly site would serve them well.

[oldbill]

You know, I can recall several threads now where people have said the same thing and it seems like word would have gotten back to Klose by now. I definitely agree, if they fixed their site they'd probably see a jump in business. One time I was looking for a backyard vertical offset and finally found the Backyard Chef Jr. that Klose makes but it was hidden in the industrial size cabinet smoker area! If I hadn't been persistent, I don't think I would have found it at all!

[MilitantSquatter]

Klose has this website too

http://www.commercialbbq.com/

[markdtn]

Their site is a bit confusing, but they are the nicest people you will ever meet. I have a 20x50 BYC that I bought used. They spent as much time with me on the phone on several ocassions as if it was new. I can't say enough how impressed I am with their customer support! Send Dana an email and she will get back to you and answer all your questions.

[gtr]

Once you get 'em on the phone, get comfortable and get a drink!

[luke duke]

I have a feeling that they can't handle/don't want any more business. There is a multi-month wait for a pit as it is right now.