Thermapen Service

[Drh7003]

I know others have had good service from Thermoworks.
My Thermapen started reading in Celsius only last weekend. SOmetimes when you close it it resets to Fahrenheit, sometimes not. I checked the switches in the battery compartment and they are correctly set. I have used it three times since Christmas when I got it. I put it in a safe place-so safe I could not find it for a couple months! LOL

Anyway, I emailed Thermoworks and they want me to send it back to be checked. I have a cook in two weeks, is there a good chance I will get it back before then? Otherwise, I will just have to use less quick less accurate crappy thermometers

 

[TexasRT]

Sounds like a question only Thermoworks could answer

 

[Pyle's BBQ]

If it was sent today, there is a good chance you will have it back next week. I sent mine in and got it a back quickly. It would have been sooner if I would have signed the check I sent for the service.

 

[Texas Turtle]

When my TP went South shortly after its' arrival, I had to send it back to be fixed. I was pleasantly surprised at how quickly it arrived back home. Think about sending it priority mail so it gets there sooner.

 

[dadsr4]

The simple answer, to me, is it's unreliable, so the sooner you send it, the quicker it will come back.They do respond quickly.