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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Unread 06-27-2007, 10:52 AM   #1
Grillman40
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Default Customer Always Right??

Ok...just had a lady ask me to give her a price on a 150 lb pig (head off) and 2 Turkeys and 2 Briskets. (wierd combo)

Have to cook it there (no problem) and I dont have to serve it.

She told me she asked a friend of mine to cook the pig first but he refused to do it head off. IS HE JUST DUMB OR WHAT?? He told her it messes up the presentation.

I always thought ya try to sway the customer into what you want first but bottom line is they are the customer right??
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Unread 06-27-2007, 10:56 AM   #2
Bentley
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Customer was never right in my opinion...course, that maybe why I am no longer in business for myself!
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Unread 06-27-2007, 11:07 AM   #3
qman
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We all know that the customer is not always right.
But, they are ALWAYS THE CUSTOMER.
It is in your best interest to accomodate a customer's wishes if you can do so with out compromising your standards.
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Unread 06-27-2007, 11:07 AM   #4
Grillman40
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LOL...I understand that one. I think they are only right....if its in reason and if they are paying the right price!!

I didnt think taking the head off was much of a big deal. Its for a Marine thats retiring so I'm gonna hook it up for her.
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Unread 06-27-2007, 11:07 AM   #5
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If there is no head (and no mouth), where do you put the apple when it is presented on the platter?
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Unread 06-27-2007, 11:08 AM   #6
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The head freaks some people out especially kids. Nothing wrong with doing a pig with no head. Get paid brother!
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Unread 06-27-2007, 11:13 AM   #7
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Quote:
Originally Posted by qman View Post
It is in your best interest to accomodate a customer's wishes if you can do so with out compromising your standards.
Qman said it perfectly.
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Unread 06-27-2007, 12:11 PM   #8
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She is not asking you to boil it first is she?
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Unread 06-27-2007, 12:37 PM   #9
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I sell wine for a living. Believe me when I tell you, the customer is always wrong.
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Unread 06-27-2007, 12:39 PM   #10
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Quote:
Originally Posted by qman View Post
We all know that the customer is not always right.
But, they are ALWAYS THE CUSTOMER.
It is in your best interest to accomodate a customer's wishes if you can do so with out compromising your standards.
I agree, if the customer wants the head off then cook the thing with the head off. I know of a bunch of people, my wife and most of her female relatives included that absolutely refused to let me and my brother in law cook a whole hog with the head on. But if the customer is paying accomodate them in every way possible. This will ensure your future success.
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Unread 06-27-2007, 01:01 PM   #11
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Do not discard the head.

There are great uses for it from Eastern European delights like head cheese, as well as some great authentic mexican dishes that simmer the head for hours.

Its yummy
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Unread 06-27-2007, 01:09 PM   #12
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Sometimes the customer is indeed right.
Right between stupid and ignorant.
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Unread 06-27-2007, 01:17 PM   #13
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Quote:
Originally Posted by bbqjoe View Post
Sometimes the customer is indeed right.
Right between stupid and ignorant.
Not that there is funny...
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Unread 06-27-2007, 01:40 PM   #14
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For the right price, I'd cook a pig sitting like Budda ... probably need a rotissarie thou.
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Unread 06-27-2007, 03:42 PM   #15
Arlin_MacRae
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Cook the schwein with its head on, then cut it off while she's standing there and give her the body.

<OK, I'm going back to my cave...>
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