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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Old 04-18-2014, 05:14 PM   #46
TropicDad
On the road to being a farker
 
Join Date: 09-03-13
Location: Saint Augustine, FL
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Go up to the Lang cooking class if you can, it was a lot of fun. Paul Kirk taught the class and Ben Lang spent the whole day with us giving tips on using the smokers.

And congrats, let us know how you like it!
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Old 04-18-2014, 06:05 PM   #47
SmokinM
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Join Date: 04-20-13
Location: Batesville, MS
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Quote:
Originally Posted by BillyCal View Post
Update
Just got off the phone with Ben and he is making things good on his end so I am satisfied. I will update again when I have the cooker. Thanks everyone for the comments.
Glad Ben made it right for you. I had my mind on set on a Lang and his customer service have helped sealed the deal. Thanks for the update.
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Old 04-19-2014, 07:31 AM   #48
got14u
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Join Date: 01-07-10
Location: Phark-land WYOMING
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Man that sucks......if there customer service is anything like their work quality then I feel for ya.....Hope you get it pretty soon
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Old 04-19-2014, 07:41 AM   #49
BigDaddyJT
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Join Date: 12-08-10
Location: San Jose, CA
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That's Good. Sounds like things worked out.
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Old 04-19-2014, 08:19 AM   #50
jaybee
Got rid of the matchlight.
 
Join Date: 04-17-14
Location: Arvada CO
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Hopefully, it will all be worth it. It is always nice when you feel "heard". But I have to admit, I don't always execute that one flawlessly. That does stink that you didn't get to use it this morning. How does it go? Attitude determines outcome...problem is, I have a difficult time maintaining my own. Let alone someone else's.
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Old 04-19-2014, 08:31 AM   #51
stephan
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Join Date: 07-02-10
Location: lake grove, new york
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Im sure once you get your smoker all the frustration will fade away. Congrats on the new smoker.
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Old 04-19-2014, 09:59 AM   #52
BBQ Bandit
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Join Date: 02-15-08
Location: Harrisburg, PA
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Quote:
Originally Posted by BillyCal View Post
Update
Just got off the phone with Ben and he is making things good on his end so I am satisfied. I will update again when I have the cooker. Thanks everyone for the comments.
BillyCal,
Thank you for the update.... glad Ben took care of your concerns personally.
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Lang 84 Deluxe kitchen, Lang 60 Mobile - The Damsel II, Lang 48 Patio - The Damsel, Bubba Keg Grill - RIP, Double Barrel Smoker and a BSKD
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Old 04-24-2014, 07:11 AM   #53
BillyCal
Knows what a fatty is.
 
Join Date: 03-07-14
Location: Loxahatchee Florida
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Ben took real good care of me after all the issues. He shipped to me for free of course when he had a load coming this way. I would recommend him to anyone because of his determination to make it right. Seasoning in today as I am home sick all day with the flu.
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Old 04-24-2014, 07:16 AM   #54
daninnewjersey
is One Chatty Farker

 
Join Date: 01-01-11
Location: Southern NJ
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She's a beauty
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Old 04-24-2014, 08:21 AM   #55
jlane
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Join Date: 06-01-11
Location: Saint Louis MO
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I'm happy things worked out for you. Got to love free shipping.
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Old 04-24-2014, 09:38 AM   #56
HookedOnQ
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Join Date: 12-31-12
Location: chesterfield, va
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Looks great! Glad everything worked out for you.
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Old 04-24-2014, 09:42 AM   #57
THoey1963
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Join Date: 01-08-14
Location: San Antonio, TX
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Conveniently sick when your smoker shows up...

Congrats on the new smoker...
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LSG 24"x30"x36" Vertical Upright Smoker with Warming Oven
Weber Smokey Mountain 22.5" - Weber Genesis S-330
Pitmaster IQ-120 - Thermapen - Maverick ET-733

For info on any mods I have done to my WSM, please see this post.
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Old 04-24-2014, 09:54 AM   #58
Bigr314
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Join Date: 11-20-13
Location: Uniontown,Pa
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Nice cooker. Congrats.Good for you.
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Old 04-24-2014, 10:06 AM   #59
jbuntingsr
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Very nice
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Old 04-24-2014, 10:23 AM   #60
SmokinM
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Stand up kind of guy, and man, she is pretty.
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