ブタ
The BBQ BRETHREN FORUMS.


Forum Portal Recipes Smoke Signals Magazine Welocme Merchandise Associations Purchase Subscription Brethren Banners
Go Back   The BBQ BRETHREN FORUMS. > Discussion Area > Brethren Sales and Ventures > Brethren Ventures > Humphrey Competition Smokers And Accessories

Notices

Humphrey Competition Smokers And Accessories Welcome to your premiere Brethren dealer for Humphrey Smokers and accessories. Humphrey Smokers are made of the finest quality materials and good old Maine Craftsmanship. We offer a diverse line of units or can custom make on to your specifications. Commercial,residential ,backyarder or competitor we can do it all. Start your next BBQ experience here. Call or PM me for complete details,pricing and ordering. Kevin Rundell 518 488 1015


Reply
Thread Tools
Unread 03-07-2014, 08:11 PM   #1
RX2006JE
On the road to being a farker
 
Join Date: 07-16-09
Location: Anniston, AL
Downloads: 0
Uploads: 0
Default Humphrey's bbq customer service problem

I have placed an order for a sign with chad and Nichole on February 2nd I was told that the order was completed or finishing production on February 12th and would be ready for shipping the middle of the next week. I called and paid for the work and was told that it would be shipping out on the following Monday. I still have not gotten the sign and I called and spoke with chad and I asked for the tracking number on the sign and he said he was unsure how it went out FedEx or ups and would call me back or email me the tracking number. I have not heard from anyone since and that was last week. I have called several times this week with no answer only answering machine and I left message with no return call and have sent emails with no return response. Has anyone else had a problem getting I touch with them. Really getting frustrated as we are nearing a month from when I was told that production was finished.
RX2006JE is offline   Reply With Quote
Unread 03-07-2014, 08:41 PM   #2
castlepines
is one Smokin' Farker
 
Join Date: 08-23-13
Location: PA
Downloads: 0
Uploads: 0
Default

Nothing to add as far as experience with Humphrey's goes but just wanted to say that you seem to have been very patient with this. Keep cool, don't point fingers, don' make threats and you should have a resolution soon. Good luck.
castlepines is offline   Reply With Quote
Unread 03-08-2014, 08:48 AM   #3
smokinit
is One Chatty Farker

 
smokinit's Avatar
 
Join Date: 03-16-07
Location: Coxsackie NY
Downloads: 3
Uploads: 0
Default

Hey bud I am the front man here for them very sorry for the troubles you are having I will call him this morning and get it all taken care of. Can you PM me your info so I know what I am taliking about with him. Again I an very sorry I will get it handled. You can always get me here in the future.
Kevin
__________________
Authorized Humphrey Smoker Dealer
http://www.bbq-brethren.com/forum/sh...d.php?t=154925
smokinit is online now   Reply With Quote
Thanks from:--->
Unread 03-08-2014, 10:55 PM   #4
IamMadMan
Babbling Farker
 
IamMadMan's Avatar
 
Join Date: 07-30-11
Location: Southern New Jersey
Downloads: 0
Uploads: 0
Default

RX2006JE,

I have always dealt with Kevin for the most part with my orders and I can say only good things about my experiences with him. Good things are actually an understatement... I should have said GREAT Things.

I have also dealt with Chad and Nichole with small things, but never had any problems. Always friendly and pleasant.

Maybe the past few storms that have blown through the East Coast may have something to do with it. As Kevin stated, he will get back to you, he keeps his word..
__________________
Humphrey's DownEast Beast W/BBQ Guru
IamMadMan is offline   Reply With Quote
Thanks from:--->
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Loading



All times are GMT -5. The time now is 05:53 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vBulletin Optimisation provided by vB Optimise v2.6.0 Beta 4 (Lite) - vBulletin Mods & Addons Copyright © 2014 DragonByte Technologies Ltd.
2003 -2012 © BBQ-Brethren Inc. All rights reserved. All Content and Flaming Pig Logo are registered and protected under U.S and International Copyright and Trademarks. Content Within this Website Is Property of BBQ Brethren Inc. Reproduction or alteration is strictly prohibited.
no new posts