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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Unread 11-01-2013, 05:22 AM   #16
esselle
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Quote:
Originally Posted by que_dawg View Post
Jeff and Robin aren't the only ones that stand behind their product. I personally stand behind every single cooker I sell. I am happy to answer questions about using it, as well. I cook on mine very often and compete regularly, ask anyone that has bought a cooker from me about the level of support they get and I think you will find that my customer service is second to none and I am happy to answer any and all questions. My number one goal is customer satisfaction.
I'll second that! Including driving all over the south helping us crazy Brits!
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Unread 11-01-2013, 02:07 PM   #17
hogzgonewild
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Originally Posted by Pappy Q View Post
As I understand it, the Assassin, Rebel and SS are all made by the same people. So what's the difference in them?
The difference for me, what WHO I was buying my smokers from. Kevin has always been willing to help with any problems I've had, and is only a phone call away if I have a question. He cooks multiple times a month on the product he sells, and is always looking into ways to better his product. At every competition he's been at this year, he always make a point to go around and talk to all of the other Superior owners, and asks for feedback and if he can be of any help.

No offense to Jeff, (and I'm not sure about who owns Rebel), but Jeff isn't a BBQ competitor, Jeff is a metalworker. Jeff can help with a few problems, but won't be able to offer true advise to your BBQ.

I preferred to buy my cooker from someone who I've seen live the BBQ life that all of us enjoy, and who genuinely cared about the food I was turning out, not just selling cookers.
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Unread 11-01-2013, 03:31 PM   #18
dobdabomb
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Originally Posted by hogzgonewild View Post
The difference for me, what WHO I was buying my smokers from. Kevin has always been willing to help with any problems I've had, and is only a phone call away if I have a question. He cooks multiple times a month on the product he sells, and is always looking into ways to better his product. At every competition he's been at this year, he always make a point to go around and talk to all of the other Superior owners, and asks for feedback and if he can be of any help.

No offense to Jeff, (and I'm not sure about who owns Rebel), but Jeff isn't a BBQ competitor, Jeff is a metalworker. Jeff can help with a few problems, but won't be able to offer true advise to your BBQ.

I preferred to buy my cooker from someone who I've seen live the BBQ life that all of us enjoy, and who genuinely cared about the food I was turning out, not just selling cookers.
Lol, Jeff knows plenty about cooking any type of meat. You don't have to be a competitor to cook the best bbq. Kind of a ridiculous comment iyam. Your preference but I wanted to make it clear its bullsh*t to say he is just a metalworker.
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Unread 11-01-2013, 06:28 PM   #19
treytexag
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Here is a thread with a lot of good pics from way back in March.

http://www.bbq-brethren.com/forum/sh...d.php?t=155715

Trey in Houston
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Unread 11-01-2013, 06:35 PM   #20
treytexag
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Quote:
Originally Posted by hogzgonewild View Post
No offense to Jeff, (and I'm not sure about who owns Rebel), but Jeff isn't a BBQ competitor, Jeff is a metalworker. Jeff can help with a few problems, but won't be able to offer true advise to your BBQ.

I preferred to buy my cooker from someone who I've seen live the BBQ life that all of us enjoy, and who genuinely cared about the food I was turning out, not just selling cookers.
I do own an Assassin, but I wouldn't necessarily call myself a fanboy. I don't know Jeff personally, just dealt with him and Robin on the phone and email.

But I am throwing the 8ull$hit flag on what I would say is an inaccurate statement you make Hogzgonewild about Jeff. Of course YMMV . . .

Trey in Houston
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