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TheBBQSuperstore.com. Welcome to The BBQ Superstore. This is the place to find the best rubs, sauces, gadgets and swag weather your a pro or a backyard griller! We'll post new items and special Brethren discounts here so check back often!


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Unread 05-10-2012, 08:14 PM   #1
Icetech
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Default great lakes bbq slow?

I ordered 5lbs of rub on monday.. my history still says invoiced not shipped, emailed earlier today, no reply. planned to do some butts this weekend but thats looking shot now.

Mainly wondering if you guys experience slow shipping with them normally? Mainly ordered there since they are about 1 hour away, but as i work 70 hours i can't pick up.. even ups ground or USPS would be 1 day tops.
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Unread 05-10-2012, 08:22 PM   #2
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My two orders were pretty quick. With small business like this, I don't expect next day shipping or responses, but 2 - 3 days is reasonable. I would try not getting to bent out of shape, they'll make good soon.
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Unread 05-10-2012, 08:24 PM   #3
Icetech
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naw.. not getting pissy.. just wondering what the norm is:) put my plans for the weekend on hold for awhile. This might give me the chance to switch to yardbird from bold anyway:)
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Unread 05-10-2012, 08:28 PM   #4
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Steve and Mike are always uber fast on their orders. Give it a bit more.
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Unread 05-10-2012, 08:31 PM   #5
Toast
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Whoa! Y'all BBQ up there?
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Unread 05-10-2012, 08:35 PM   #6
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I place first order thru them and was pretty good with shipping thing it was 2-3 days.

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Unread 05-11-2012, 06:45 AM   #7
Icetech
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Got an email.. all is taken care of.. If a mod could please delete this thread please:)

P.S. users can't delete their own threads?
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Unread 05-11-2012, 09:35 AM   #8
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In all my dealings with Great Lakes BBQ Supply, I have had nothing but very prompt, professional and courteous service in each and every instance. It is always a pleasure doing business with them all.
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Unread 05-11-2012, 09:59 AM   #9
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Deletion of Thread: Our rule is, once a thread has been responded to, it can no longer be deleted.
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Unread 05-13-2012, 01:11 PM   #10
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always VERY prompt and very courtious service. always willing to go the extra mile in a pinch.
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