*******restaurant depot credit/ debit cards hacked****** - Page 3

kurtsara · 12-05-2011, 03:26 PM

I am glad we pay with cash all the time

Smoke'n Ice · 12-05-2011, 06:20 PM

No notice but my bank, Chase, stopped my card after suspicious activity ie. charge in Ohio at a Macy's, donation to American Red Cross in Washington DC and a purchase in Florida. Had several thousand dollars tied up for a few weeks until they investigated and refunded my account. Will be having a conversation tomorrow with RD where I used my card during the period and will have to check to see if the new one was used in the same time frame. $%#$$ fratz. It is a real pain in the a$$. Thanks for the info, was trying to figure out where my card was compromised.

Pig Headed · 12-05-2011, 06:24 PM

RD did say they would pay for any expenses incurred by your bank for those whose card info was hacked.

westcafe · 12-06-2011, 10:57 AM

Just got a new card in the mail from my bank with a letter stating that my account was compromised. We were at RD 3 times during that time frame. No charges have been made though. Thank god!

Bentley · 12-06-2011, 05:08 PM

Man do I feel lucky last charge was 11/22/11...None during the time period, hope they got the dates right!

hav · 12-06-2011, 08:43 PM

They got mine too, I feel bad however, because I blamed another merchant.

Although I had purchased at RD in during that time, my charge was only about $30 bucks. Citibank caught the the account after they had cloned the card and charged $190 bucks at a Target in another state. When they tried to charge another $190 bucks, they stopped it and called me.

thull · 12-08-2011, 06:49 AM

I got the call last night from my Visa provider. Someone attempted to use my card in Tampa. Not sure if I'd gotten any notice before that- most stuff coming from the CC company looks promotional and gets tossed, and I didn't get anything from RD.

Not that big a deal, except for the couple days that I'll wait to get a new card. This is one thing that my credit card providers are good at. I just turned Amex loose on AT&T b/c I ordered and returned a replacement DSL modem separate from my service acct (in my wife's name). It turned out I just needed a power cord. AT&T was completely unable to find the order or the return to figure out why I didn't get the credit.

Fat Freddy · 12-08-2011, 09:23 AM

This is happening at other businesses too.

On a news channel up here just the other day there was a story about a pizza restaurant that had their customer credit cards hacked. Once this pizza place found it they upgraded to a more secure system but this wasnt done until after they discovered it.

I am not understanding why these businesses are not with much more secure systems to start with.

Tritonman · 12-08-2011, 11:32 AM

Quote:

Originally Posted by hav

They got mine too, I feel bad however, because I blamed another merchant.

Although I had purchased at RD in during that time, my charge was only about $30 bucks. Citibank caught the the account after they had cloned the card and charged $190 bucks at a Target in another state. When they tried to charge another $190 bucks, they stopped it and called me.

Yep...they got me too. I was blaming my wife for inadvertently giving it out somewhere. Guess I'll have my crow with salt & pepper.

Citibank called about 2 weeks ago. Said a test charge came thru, then an immediate charge to a place in Great Britain. They denied both, called us, and re-issued cards. We just got the new ones 3-4 days ago. How do we sign up for the 1 year of credit protection?

smknwhlswife · 12-08-2011, 03:46 PM

Finally got our letter today.

gtr · 12-10-2011, 10:28 AM

I'm a day pass customer. I thought I hadn't been there during the time frame, then I got a call from Chase about some fraudulent charges and remembered "oh yeah, the pork bellies..."

I have a couple transactions with PayPal on that card that are "completed" but not "paid" - both PayPal and Chase customer service seem to have a hard time with the concept of letting those go through and disallowing everything else. They didn't seem to write a script for that at either call center.

nthole · 12-28-2011, 10:02 AM

Just catching up on this. I use the KCBS number when I shop there. I got no letter, but I did get a call from the bank last week on a $1.25 charge in Louisiana trying to go through that they felt was suspicious. They denied it, cancelled and sent me a new card. Mother farkers.

speedrcer1 · 04-28-2012, 02:25 PM

Hi All,
Anyone have any recent issues with this?
Last time I used my AMEX was at RD locally a in January.
Got a call from AMEX today that someone has made 2 small purchases with my card in Florida.
I was just at RD today and used my debit card. CRUD!

whskyrnnr322 · 04-28-2012, 04:28 PM

I used my debit card there during that period. Not too long after that the card was denied while I was at a Subway. I called the bank and they had froze my account because someone in Switzerland was trying to charge 550.00 worth of plane tickets. I wonder if it is connected.

Porky Joes · 04-28-2012, 04:31 PM

I just joined Restaurant Depot two weeks ago so hopefully thing will be ok for me.

12-05-2011, 03:26 PM	#31
kurtsara Full Fledged Farker Join Date: 07-27-07 Location: Princeton Minnesota Downloads: 0 Uploads: 0	I am glad we pay with cash all the time __________________ Kurt - Ole Hickory CTO - FIREHOUSE BBQ Vending Trailer

12-05-2011, 06:24 PM	#33
Pig Headed Babbling Farker Join Date: 06-15-06 Location: Middletown, DE Downloads: 0 Uploads: 0	RD did say they would pay for any expenses incurred by your bank for those whose card info was hacked. __________________ Ron Pigheaded BBQ Team www.pigheadedbbq.com KCBS CBJ Stumps Stretch (Raquel) Eagles Green. 1 -22" Weber WSM, 1 - 18"Weber WSM's 2 - 22" kettles 6x12 Haulmark Trailer

12-06-2011, 10:57 AM	#34
westcafe Found some matches. Join Date: 10-27-11 Location: Templeton Downloads: 0 Uploads: 0	Me too Just got a new card in the mail from my bank with a letter stating that my account was compromised. We were at RD 3 times during that time frame. No charges have been made though. Thank god! __________________ DG Smokin' Q

12-06-2011, 05:08 PM	#35
Bentley Babbling Farker Join Date: 03-14-07 Location: Eden After the Fall Downloads: 0 Uploads: 0	Man do I feel lucky last charge was 11/22/11...None during the time period, hope they got the dates right! __________________ Certified Master Judge #5382 What is best in life? "To crush your BBQ opponents, to see them driven before you, and to hear the lamentations of their women."

12-06-2011, 08:43 PM	#36
hav is one Smokin' Farker Join Date: 06-30-08 Location: Flushing, NY Downloads: 0 Uploads: 0	They got mine too, I feel bad however, because I blamed another merchant. Although I had purchased at RD in during that time, my charge was only about $30 bucks. Citibank caught the the account after they had cloned the card and charged $190 bucks at a Target in another state. When they tried to charge another $190 bucks, they stopped it and called me. __________________ Butts-N-Gutts BBQ Team ( NYC Chapter Member ) Official MOINK Ball Maker ( Certified Dec 2008 ) Char-Broil Gas Grill; Not So Ugly Drum Smoker, now on wheels!; 22.5" Weber Kettle One Touch Gold (CL Rescue); 22.5" Weber *Cool-Blue* Performer; 18" WSM DZ:2008 (CL Rescue); 14" Table Top Kettle Grill; Turkey Fryer; *Rapid-Fire-Red* Thermapen!; *Small, Medium & XL BGE!*

12-05-2011, 06:20 PM	#32
Smoke'n Ice is one Smokin' Farker Join Date: 05-08-09 Location: Plano, TX Downloads: 0 Uploads: 0	No notice but my bank, Chase, stopped my card after suspicious activity ie. charge in Ohio at a Macy's, donation to American Red Cross in Washington DC and a purchase in Florida. Had several thousand dollars tied up for a few weeks until they investigated and refunded my account. Will be having a conversation tomorrow with RD where I used my card during the period and will have to check to see if the new one was used in the same time frame. $%#$$ fratz. It is a real pain in the a$$. Thanks for the info, was trying to figure out where my card was compromised.

12-08-2011, 06:49 AM	#37
thull On the road to being a farker Join Date: 09-10-03 Location: Atlanta, GA Downloads: 0 Uploads: 0	I got the call last night from my Visa provider. Someone attempted to use my card in Tampa. Not sure if I'd gotten any notice before that- most stuff coming from the CC company looks promotional and gets tossed, and I didn't get anything from RD. Not that big a deal, except for the couple days that I'll wait to get a new card. This is one thing that my credit card providers are good at. I just turned Amex loose on AT&T b/c I ordered and returned a replacement DSL modem separate from my service acct (in my wife's name). It turned out I just needed a power cord. AT&T was completely unable to find the order or the return to figure out why I didn't get the credit.

12-08-2011, 09:23 AM	#38
Fat Freddy Full Fledged Farker Join Date: 12-31-10 Location: Albert City, Iowa Downloads: 0 Uploads: 0	This is happening at other businesses too. On a news channel up here just the other day there was a story about a pizza restaurant that had their customer credit cards hacked. Once this pizza place found it they upgraded to a more secure system but this wasnt done until after they discovered it. I am not understanding why these businesses are not with much more secure systems to start with.

12-08-2011, 03:46 PM	#40
smknwhlswife is One Chatty Farker Join Date: 09-05-06 Location: Kansas City, KS Downloads: 0 Uploads: 0	Finally got our letter today. __________________ Kim Wife of HoDeDo Smoke On Wheels www.smokeonwheels.com Yoder Cookers YS-640 & YS-480 / FEC-100 Fast Eddy + Q-Kitchen / Big Green Egg / $25 Hasty-bake Model 410 / Weber Kettles

12-10-2011, 10:28 AM	#41
gtr Quintessential Chatty Farker Join Date: 10-16-10 Location: Culver City, CA Downloads: 2 Uploads: 0	I'm a day pass customer. I thought I hadn't been there during the time frame, then I got a call from Chase about some fraudulent charges and remembered "oh yeah, the pork bellies..." I have a couple transactions with PayPal on that card that are "completed" but not "paid" - both PayPal and Chase customer service seem to have a hard time with the concept of letting those go through and disallowing everything else. They didn't seem to write a script for that at either call center. __________________ 50" Klose BYC, Backwoods Chubby, UDS, 26" & 22.5" Weber Kettles, Jumbo Joe, WGA, WSJ/MUDS, Jumbo Old Smokey, Pig Hibachi, a piece of expanded metal I throw over the fire pit sometimes, Stealthy Black & Vol Orange Thermapens Displaced East Tennesseean Proud recipient of a Tick Former outlaw MOINK baller, now IMBAS Certified, but still lookin' over my shoulder. Golden Goose Egg - Got 2 in the nest baby! SPFP Mayzie's keeping an eye out for you! WTFWGALD?

12-28-2011, 10:02 AM	#42
nthole Babbling Farker Join Date: 08-11-03 Location: St. Louis Downloads: 0 Uploads: 0	Just catching up on this. I use the KCBS number when I shop there. I got no letter, but I did get a call from the bank last week on a $1.25 charge in Louisiana trying to go through that they felt was suspicious. They denied it, cancelled and sent me a new card. Mother farkers. __________________ Neil -- "Easy Bake Master" NB Bandera [gone to heaven...conveniently located in Long Island, NY] WSM A, WSM B, UDS, Easy Bake Oven Pork Pistols BBQ MOFO Illuminati MOINK...It's what's for linner.

04-28-2012, 02:25 PM	#43
speedrcer1 is One Chatty Farker Join Date: 01-02-10 Location: Massapequa, NY Downloads: 0 Uploads: 0	Hi All, Anyone have any recent issues with this? Last time I used my AMEX was at RD locally a in January. Got a call from AMEX today that someone has made 2 small purchases with my card in Florida. I was just at RD today and used my debit card. CRUD! __________________ Don G Weber WSM 22.5 Weber WSM 18 CL Find Bubba-Keg “on-loan” Char-Griller OS, Gasser, Weber 22.5 Platinum CL find Weber 22.5 Gold CL find w, SMOKE-EZ conversion KCBS 54236, Certified KCBS judge Certified MOINK Baller Super-Fast, Super-Non Stealthy ORANGE Themapen Last edited by speedrcer1; 04-28-2012 at 04:32 PM..

04-28-2012, 04:28 PM	#44
whskyrnnr322 Got Wood. Join Date: 03-31-11 Location: Monee, IL Downloads: 0 Uploads: 0	I used my debit card there during that period. Not too long after that the card was denied while I was at a Subway. I called the bank and they had froze my account because someone in Switzerland was trying to charge 550.00 worth of plane tickets. I wonder if it is connected. __________________ *JBJ's Ribs and Whiskey* *Competition BBQ Team* PCC 24 x 72 Mobile Unit 22.5" WSM Weber Kettle

04-28-2012, 04:31 PM	#45
Porky Joes Full Fledged Farker Join Date: 08-23-10 Location: Des Plaines, IL Downloads: 0 Uploads: 0	I just joined Restaurant Depot two weeks ago so hopefully thing will be ok for me.

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