The Rub Company

irish_pride1982 · 12-20-2011, 03:40 PM

It all started when Ryan said the chicken wing rub was ready and the pre ordering began. I emailed him with a order and he said just send a check to cover the order and that was all the entire conversation, no hey do you want this, where is the money not nothing. Between 2 kids and the holidsay season fast approching the check never got sent(one of those when i grad that iron out of the fire). Well today when i got home from work my wife said there are 2 boxes here for you only expecting 1. To my delight the 2nd box was from the rub company with my order that we talked about threw email almost a month ago,2 bags of the wing rub. I looked at my wife and said this must be a mistake i never paid for these she said wow what a trusting company and guy i said yeah. Opening the box was a simple note saying i have not received payment please send asap if not already hand written. 1 email and not knowing me from adams apple he sent me his product. In a day and age when you cant even trust your own family A gentlemen in california trusted a guy in indiana thankyou very much. You dont see that kind of trust anymore what a great feeling to know people still trust people.Thankyou Ryan very much and the check is in tha mail. I thought this might be a nice read around the holidays for some people seeing it seems like all we hear is bad anymore.

Groundhog66 · 12-20-2011, 04:07 PM

Ryan is a good guy, and an asset to the BBQ community

big brother smoke · 12-20-2011, 04:10 PM

Yup, he is a good brother!

tasterner · 12-20-2011, 04:37 PM

Good story indeed, thanks for sharing!!

bander7003 · 12-20-2011, 04:59 PM

That's how people used to do business... when customer service and trust actually meant something. A story like that makes me want to put my first order into Ryan. I've heard so many good things about The Rub Co. It's been on my list to try.

morgaj1 · 12-20-2011, 08:52 PM

Good on ya Ryan!

Ryan Chester · 12-21-2011, 10:52 AM

Irish Pride - Thanks for the kind words and im glad the rub made it safely. I hope you and your family enjoy it!

Go IRISH!

deguerre · 12-21-2011, 11:06 AM

Ryan is pure class. Good on ya!

deguerre · 12-21-2011, 02:23 PM

Oh, BTW. I got my two LBs of the new Wing Rub yesterday. Taste is amazing right out of the bag. It's going to be another of those multipurpose rubs for sure!

12-20-2011, 03:40 PM	#1
irish_pride1982 Wandering around with a bag of matchlight, looking for a match. Join Date: 04-28-10 Location: fort wayne indiana Downloads: 0 Uploads: 0	The Rub Company It all started when Ryan said the chicken wing rub was ready and the pre ordering began. I emailed him with a order and he said just send a check to cover the order and that was all the entire conversation, no hey do you want this, where is the money not nothing. Between 2 kids and the holidsay season fast approching the check never got sent(one of those when i grad that iron out of the fire). Well today when i got home from work my wife said there are 2 boxes here for you only expecting 1. To my delight the 2nd box was from the rub company with my order that we talked about threw email almost a month ago,2 bags of the wing rub. I looked at my wife and said this must be a mistake i never paid for these she said wow what a trusting company and guy i said yeah. Opening the box was a simple note saying i have not received payment please send asap if not already hand written. 1 email and not knowing me from adams apple he sent me his product. In a day and age when you cant even trust your own family A gentlemen in california trusted a guy in indiana thankyou very much. You dont see that kind of trust anymore what a great feeling to know people still trust people.Thankyou Ryan very much and the check is in tha mail. I thought this might be a nice read around the holidays for some people seeing it seems like all we hear is bad anymore.

12-20-2011, 04:07 PM	#2
Groundhog66 Babbling Farker Join Date: 08-20-10 Location: Livermore, CA Downloads: 0 Uploads: 0	Ryan is a good guy, and an asset to the BBQ community __________________ Tim -

12-20-2011, 04:10 PM	#3
big brother smoke somebody shut me the fark up. Join Date: 05-03-06 Location: Ventura, CA Downloads: 0 Uploads: 0	Yup, he is a good brother! __________________ Peace and Smoke, BBS https://www.bigpoppasmokers.com/stor...nufacturer=314 My Weapons: Custom rig - Kandi, UDS; Bubba Keg; 22.5 WSM x 2; 18.5 WSM; BWS extended party; BWS Gator and an Onyx Oven; 29' ft Coachmen Leprechaun (Lola); Avatar by Grillman. Dan Chambers get well soon, so we can tell you to "Shut up Chambers"

12-20-2011, 04:37 PM	#4
tasterner Full Fledged Farker Join Date: 07-25-10 Location: York, PA Downloads: 0 Uploads: 0	Good story indeed, thanks for sharing!! __________________ Ted -18.5" WSM (8/14/10) - Large BGE (CL score 8/7/11) - Primo Oval XL (CL score 4/14/13) - XL BGE (CL score 9/20/11, Sold 4/20/13) - Kenmore Gasser -- RIP 5/31/12

12-20-2011, 04:59 PM	#5
bander7003 Full Fledged Farker Join Date: 05-06-07 Location: Littleton, Colorado Downloads: 0 Uploads: 0	That's how people used to do business... when customer service and trust actually meant something. A story like that makes me want to put my first order into Ryan. I've heard so many good things about The Rub Co. It's been on my list to try. __________________ Bo Klose 24x50 BYC Backwoods Fatboy Weber Kettle Rock Chalk Jayhawk Blue Thermapen Weber Gasser (out of gas)

12-20-2011, 08:52 PM	#6
morgaj1 is one Smokin' Farker Join Date: 09-06-11 Location: Alabama Downloads: 0 Uploads: 0	Good on ya Ryan! __________________ Eric A nation of sheep will soon have a government of wolves - Edward R. Murrow

12-21-2011, 10:52 AM	#7
Ryan Chester is One Chatty Farker Join Date: 02-06-09 Location: Orange County, CA Downloads: 0 Uploads: 0	Irish Pride - Thanks for the kind words and im glad the rub made it safely. I hope you and your family enjoy it! Go IRISH! __________________ Ryan Chester - The Rub Company & Smoqued California BBQ

12-21-2011, 11:06 AM	#8
deguerre somebody shut me the fark up. Join Date: 07-15-09 Location: Memphis, TN...Formerly of Decatur, AL Downloads: 0 Uploads: 0	Ryan is pure class. Good on ya! __________________ Guerry >^..^< Weber 22 1/2" OTS "Dirty Girl", Weber Performer/Cajun Bandit "Cajun Queen", GOSM "Bubba Q", Maverick et73, RED Thermapen, One Cameron Stove Top "Lazy Girl".It burns sawdust... Avatar by Northwest BBQ!!! If you really care about this place, you'll show some respect for it. Seven Zero notches on my spatula. Join_Us_In_The_Throwdowns_Forum!

12-21-2011, 02:23 PM	#9
deguerre somebody shut me the fark up. Join Date: 07-15-09 Location: Memphis, TN...Formerly of Decatur, AL Downloads: 0 Uploads: 0	Oh, BTW. I got my two LBs of the new Wing Rub yesterday. Taste is amazing right out of the bag. It's going to be another of those multipurpose rubs for sure! __________________ Guerry >^..^< Weber 22 1/2" OTS "Dirty Girl", Weber Performer/Cajun Bandit "Cajun Queen", GOSM "Bubba Q", Maverick et73, RED Thermapen, One Cameron Stove Top "Lazy Girl".It burns sawdust... Avatar by Northwest BBQ!!! If you really care about this place, you'll show some respect for it. Seven Zero notches on my spatula. Join_Us_In_The_Throwdowns_Forum!

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