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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Unread 07-20-2011, 08:04 PM   #1
snyper77
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Default KLOSE Pits - The best maker with the worse website?

What's up with this MESS? I can't navigate it, the colors hurt my eyes, and some links say "In stock now 8/6/2010". If someone knows Mr. Klose personally, please advise him to spend $2500 and get a really nice site. Heck, someone would build him a top notch site in trade for a smoker!
http://www.bbqpits.com/
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Unread 07-20-2011, 08:14 PM   #2
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Yep, lousy site, but from what I've heard he makes a fine cooker!
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Unread 07-20-2011, 08:18 PM   #3
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Dave's site does suck, his products do not, but then he isn't in the web design business either.
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Unread 07-20-2011, 08:18 PM   #4
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granted it's not super user friendly or easy on the eyes, but I think describing it as a "mess" is a bit of a stretch. With solid reputation and demand for the pits, my guess is that a lot of business is done through word of mouth and phone calls and in person for the TX locals.

Several here know him well, .. Dave Klose has posted here on a few occasions too. I met him once at a contest in PA a few years back... The guy is eccentric to say the least...I mean that in a good way...fascinating character with crazy stories and nice guy from what I experienced.
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Unread 07-20-2011, 08:38 PM   #5
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The site is a little cryptic to navigate, no argument there. But really, have you seen some of the other pit builders websites? They have maybe 1 or 2 photos of each pit and that's all, not to mention hardly any additional info (this is what disappointed me with a lot of other builders who ultimately lost my business). Dave lays claim to having built in excess of 100,000 pits and he's got hundreds of photos on his site. I'd sooner have a clumsy site with tons of info and pics than a sparse site that leaves you guessing/wanting more.
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Unread 07-20-2011, 09:59 PM   #6
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My apologies. I didn't mean to sound rude. I just know how easy it would be for him to give someone a pit in trade for a really nice website. Five days, done deal.
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Unread 07-20-2011, 10:03 PM   #7
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It's a fair point - his site could use some work.
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Unread 07-20-2011, 10:53 PM   #8
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i do web design, id totally redo his site for a cooker.
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Unread 07-21-2011, 12:30 PM   #9
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As long as he keeps making pits as well as he does, his web site can be any way he wants.
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Unread 07-21-2011, 01:01 PM   #10
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Quote:
Originally Posted by Paulie G. View Post
As long as he keeps making pits as well as he does, his web site can be any way he wants.
'nuf said!



"It's all about the Q"
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Unread 07-21-2011, 01:04 PM   #11
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Snyper... you are missing the bigger picture.

In the recent weeks you have publicly bashed the web prowess of not one,
but two fabricators of nationally known and respected smokers, Tom Klose and Ben Lang.

They both have a successful business model... with or without your observations.
If you were questioning my business or character... I may deny you my business.

For what its worth... take it or leave it... there's no need for it.
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Unread 07-21-2011, 01:08 PM   #12
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When I bought my pit I didn't spend much time on the website. I found what I wanted and called them directly. Great service and they put my picture on the website by my cooker:
Backyard Smokers_ 20x48 Klose Heavy Duty Pipe Smoker.
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Unread 07-21-2011, 01:29 PM   #13
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He has 2 sites this is the newest, You want a pit, Dave will spend as much time on the phone with you as necessary. Just for you to find your perfect smoker. He will even navigate you around the site once you give him an idea of what you are wanting. He will never pressure you in to buying anything but once you decide on what you want. His great service continues even after you have bought your pit.

http://www.commercialbbq.com/

Dave is my friend and I have called him with questions on a cook or what to charge etc. . He has always took the time to talk to me even now, years after my purchase.
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Unread 07-21-2011, 01:38 PM   #14
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The site could be better, but there is some great stuff on there - some of their pits qualify as art IMO. I enjoyed dealing with them - Dana is one of those people you can talk to all day long - and I love love love my Klose.

There are times when I've wanted to see something on the site I looked at before and can't remember how I navigated to it and it isn't at all obvious how to find it, so I have to re-stumble across it. The new one Jacob links to does seem to be better. My guess is Klose pits is doing good business, sub-par site or not.
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Unread 07-21-2011, 02:24 PM   #15
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the second site posted is much easier on the eyes.

fwiw, when i go to a website in search of a product, i take site design into account (if i know nothing of the specific product). kind of like a "total package" type of deal. i've visited some bbq websites that seem like they would be good, but have a design that looks to be 20 years old and is extremely hard to navigate. i don't stay on those sites long enough to try to figure them out.

on the flip side of this, i've seen some very well designed audiophile websites selling complete and total bullchit for premium dollars.
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είναι το είδος.
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