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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, equipment and outdoor cookin' . ** Other cooking techniques are welcomed for when your cookin' in the kitchen. Post your hints, tips, tricks & techniques, success, failures, but stay on topic and watch for that hijacking.


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Old 01-25-2018, 09:11 PM   #91
mikemci
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Join Date: 04-19-13
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Not guilty until proven innocent on this site.
I've commented only on the facts in this thread.
Good luck to you sir.
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Old 01-25-2018, 09:14 PM   #92
Built Rite
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Quote:
Originally Posted by Smokiemon View Post
I am not making excuses for the guy but, if he was indeed a scammer WTH would he be on here. If the guy says he’s gonna do right let’s give it the chance. He said he made a mistake..
Thank you sir
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Old 01-25-2018, 09:15 PM   #93
Built Rite
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Quote:
Originally Posted by mikemci View Post
Not guilty until proven innocent on this site.
I've commented only on the facts in this thread.
Good luck to you sir.
The only fact is that I'm late delivering his smoker, I didn't communicate with him as I should have, and I'm sending him a refund!
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Old 01-27-2018, 04:46 AM   #94
DouG M
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Well
bump bump
still here
not the end yet
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Old 01-27-2018, 06:07 AM   #95
Schmoke
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Quote:
Originally Posted by Built Rite View Post
He will either have his smoker or deposit within 30 days depending on which he tells me he wants.
Thirty days? How was that calculated? You're just giving yourself a month to further delay things.

If dude wants a refund, write the damn check. That takes 15 minutes, not 30 days.
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Old 01-27-2018, 07:12 AM   #96
mikemci
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Quote:
Originally Posted by Schmoke View Post
Thirty days? How was that calculated? You're just giving yourself a month to further delay things.

If dude wants a refund, write the damn check. That takes 15 minutes, not 30 days.
See post #71.
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Old 01-27-2018, 07:48 AM   #97
Built Rite
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Quote:
Originally Posted by Schmoke View Post
Thirty days? How was that calculated? You're just giving yourself a month to further delay things.

If dude wants a refund, write the damn check. That takes 15 minutes, not 30 days.
That is a reasonable time, as I stated these are custom smokers not production smokers.
But no matter my answer some will still find something to try and bash me about.
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Old 01-27-2018, 07:50 AM   #98
Built Rite
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Quote:
Originally Posted by mikemci View Post
See post #71.
You just have a answer for everything huh.....
More like trying to keep the pot stirred!
Y'all enjoy yourselves as I stated he will be refunded. But I'm done with defending myself against false accusations!
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Old 01-27-2018, 10:03 AM   #99
Schmoke
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Quote:
Originally Posted by Built Rite View Post
That is a reasonable time, as I stated these are custom smokers not production smokers.
But no matter my answer some will still find something to try and bash me about.
Dude wants his money back, 'custom smokers' is irrelevant here. Takes < 15 minutes to send a refund; 'custom smokers' doesn't award you 30 additional days over and above your previous delays.
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Ooni Karu. VacMaster 220.
Thermoworks Smoke and its infuriating Gateway.
And a 22" Weber with GrillGrates and a Vortex.
KCBS member ... primarily so I can get into Restaurant Depot.
Purple and pink Thermapens. The slow ones, as I'm not competitive.
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Old 01-27-2018, 10:44 AM   #100
ssv3
somebody shut me the fark up.

 
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Quote:
Originally Posted by Schmoke View Post
Dude wants his money back, 'custom smokers' is irrelevant here. Takes < 15 minutes to send a refund; 'custom smokers' doesn't award you 30 additional days over and above your previous delays.
15 mins if you've got the funds to issue a refund.

With that said, seems like BuiltRite is trying to make it right so lets cut him a tiny bit of slack as he seems to be in a bind. We all fall sometimes and takes a while to get back up on our feet.

Only way to redeem is if OP gets his refund within the time frame promised on here.
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Old 01-27-2018, 10:50 AM   #101
Built Rite
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Quote:
Originally Posted by Schmoke View Post
Dude wants his money back, 'custom smokers' is irrelevant here. Takes < 15 minutes to send a refund; 'custom smokers' doesn't award you 30 additional days over and above your previous delays.
It has a lot to do with it. Most other companies that are only doing custom fabrication per order have a strict no refund policy. The only reason I'm even offering the refund instead of completing the smoker is because of the events preventing me from meeting deadlines.
Again it really doesn't matter what I say or do some of you seem to be on a witch hunt to damage my business instead of accepting the fact that I am just behind, doing the best I can.
There are plenty of others out there just plain out scamming using pictures that are not even their work getting deposits then disappearing. But I am still here working and getting smokers out the door.

I don't really need to justify the 15 minutes or 30 days. He wants a refund, I want to finish the smoker and collect the rest of my money. But I'm refunding his deposit ad stated....
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Old 01-27-2018, 10:53 AM   #102
Built Rite
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Quote:
Originally Posted by ssv3 View Post
15 mins if you've got the funds to issue a refund.

With that said, seems like BuiltRite is trying to make it right so lets cut him a tiny bit of slack as he seems to be in a bind. We all fall sometimes and takes a while to get back up on our feet.

Only way to redeem is if OP gets his refund within the time frame promised on here.
No one seems to realize that deposits are used to buy materials.
Steel companies don't take cut steel back, but I'm still trying to make the customer happy. Some just like to keep the thread going i think.
Sad
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Old 01-27-2018, 12:31 PM   #103
Schmoke
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Quote:
Originally Posted by Built Rite View Post
Most other companies that are only doing custom fabrication per order have a strict no refund policy.

1. I submit to you, that the guy who wants his money back from you, is thinking you have the exact same No Refund policy.

2. You made it sound as if the No Refund policy includes laziness or indifference on the part of the seller.

3. The worst part: You're spending more time on this forum, than tending to your smokers!
__________________
Brinkmann Southfork. Grill Dome.
Ooni Karu. VacMaster 220.
Thermoworks Smoke and its infuriating Gateway.
And a 22" Weber with GrillGrates and a Vortex.
KCBS member ... primarily so I can get into Restaurant Depot.
Purple and pink Thermapens. The slow ones, as I'm not competitive.
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Old 01-27-2018, 12:48 PM   #104
pjtexas1
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Maybe he could get more cookers out and the refund quicker to our brother if we would give him the time. Now if he misses the 30 day deadline then he will deserve what we say after that. Leaving it alone for now helps Brian more than the builder.

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Old 01-27-2018, 01:02 PM   #105
MisterChrister
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Quote:
Originally Posted by Schmoke View Post
3. The worst part: You're spending more time on this forum, than tending to your smokers!
Can you say that you really blame him? What would everyone here think if he just ignored all of the posts, instead of taking time to respond? It's kind of a "darned if you do, and darned if you don't" situation for him to be in.

None of us has a crystal ball to know for sure what has happened, or will happen; in regards to the refund. BUT I think reasonable people can agree that a person looking to skip town with someone's money would not likely be responding here at all.

Let's give him a little breathing room, and circle back with tar, feathers, pitchforks, and fire if he doesn't refund within 30 days as stated. I'm sure we can all find better things to do in the meanwhile, like making BBQ or building smokers.....
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