I would imagine that it is quite time consuming because when you call and ask she calculates your points. Which seems to me if you didnt know how many points every team scored it would be tough to rank each team by their total points.
They created a giant mess by giving points to all teams at a contest. This is the result of that giant mess.
I would also guess that the reason that PPig is off on some of the rankings is because he uses a pattern matcher to match results to the existing teams and adds the points together. If a team is BBQ crew, Bar-Be-Que Crew, BarBQ Crew, bbq krewe, and BBQ Creew then the pattern matcher might miss the connection. So BBQ Crew might have points under several different team names. I know it happens to me and then the team has to email me when they notice it and I can combine all the teams together.
I really think that they should just let PPig handle the KCBS TOY rankings. He does a great job. But if Dawn really is calculating the TOY points when people call and ask, you have to wonder how they figured out who the top 25 teams were...did they just pick 50 teams they thought would be at the top and start calculating and tracking those teams and then sort them by point totals or did they calculate everyone all year and just sort by total. If they calculated everyone and have it all together, why does it take so much work and why not publish it?