MMMM.. BRISKET..
The BBQ BRETHREN FORUMS.  



Our Homepage Donation to Forum Overhead Welocme Merchandise Associations Purchase Subscription Amazon Affiliate
Go Back   The BBQ BRETHREN FORUMS. > Discussion Area > Brethren Sales and Ventures > Brethren Ventures > Big Poppa Smokers

Notices

Big Poppa Smokers Big Poppa sells MAK Grills, Meadow Creek, American Barbeque Systems, Backwoods Smokers, German Grill, Tiernan Son Of Brisket, One Grill, Hasty Bake, Cajun Grills, Portable Kitchen and Primo. Great accessories like Frogmats, Grill Grates and Firewires. BBQer's Delights pellets and some of the best sauces and spices going.


Reply
 
Thread Tools
Old 01-03-2014, 04:07 PM   #1
Fwismoker
somebody shut me the fark up.

 
Join Date: 08-22-13
Location: Fort Wayne, Indiana
Thumbs up Big Poppa Smokers Customer Service

Just prior to Christmas i was putting together a drum kit for a friend and got a bad batch of bottom vents. The first one that broke Big Poppa promptly sent another one out... then i had another one break at the seem and the original replacement didn't slide well.

I was at my wits end and i called up Jessie @ Big Poppa and she offered to send new ones overnight so it would be in time for Christmas. The gift was being delivered on the 22nd so the timing just didn't work out. I ended up scavenging one off of my drum to make the gift drum whole so i could get the drum delivered.

Anyways they were nice enough to get new vents out on the 2nd which was great considering the Christmas holiday and they made sure they were good and worked properly.

It's great to know that they stand behind their products and have TOP NOTCH customer service! Thanks again Big Poppa!!
__________________
Change the way you rotisserie for the BETTER![COLOR="Red"][B]Cajun Bandit Kits for your WSM or Weber Kettle Now Available![/B][/COLOR]



Visit [COLOR="Red"]OctoForks[/COLOR] in Sales & Ventures

Website & Blog: [url]www.octoforks.com[/url]
Fwismoker is offline   Reply With Quote
Thanks from: --->


Old 01-03-2014, 04:20 PM   #2
16Adams
somebody shut me the fark up.

 
Join Date: 01-16-13
Location: USA
Default

I saw a drum with the BPS kit in the back of a pickup eastbound on IH40 a while back. It was really pretty all blinged out on a black drum. I followed it and missed my exit-twice.
__________________
Tiernan SOB34, Primo Oval XL, Oklahoma Joe's Bronco, Oklahoma Joe's Highland, Pit Boss Austin XL, Pit Boss Table Top
16Adams is offline   Reply With Quote
Old 01-03-2014, 07:27 PM   #3
Ackman
Full Fledged Farker
 
Join Date: 04-26-10
Location: New Canaan, CT
Default

Quote:
Originally Posted by Fwismoker View Post

I was at my wits end and i called up Jessie @ Big Poppa !!
Isn't she a sweetheart. I ordered my BWS from them a while ago and she gave me regular updates on the delivery status--good shop, great people
__________________
Steve
-----------------
Ack-Que
WSM 18"
CookShack SM025
Lang 36
BWS Extended Party
Humphrey's Battle Box and matching Pint
Ackman is offline   Reply With Quote
Thanks from:--->
Old 01-03-2014, 07:39 PM   #4
Fwismoker
somebody shut me the fark up.

 
Join Date: 08-22-13
Location: Fort Wayne, Indiana
Default

Quote:
Originally Posted by Ackman View Post
Isn't she a sweetheart. I ordered my BWS from them a while ago and she gave me regular updates on the delivery status--good shop, great people
Yea she is...they need to keep her around.
__________________
Change the way you rotisserie for the BETTER![COLOR="Red"][B]Cajun Bandit Kits for your WSM or Weber Kettle Now Available![/B][/COLOR]



Visit [COLOR="Red"]OctoForks[/COLOR] in Sales & Ventures

Website & Blog: [url]www.octoforks.com[/url]
Fwismoker is offline   Reply With Quote
Old 01-03-2014, 07:44 PM   #5
Offthehook
is One Chatty Farker
 
Offthehook's Avatar
 
Join Date: 12-04-12
Location: Los Angeles, CA
Default

They are all awesome, online and in person. I buy from them exclusively and often. Not sure how their warehouse moving will affect me but the shipping was always fast.
__________________
Taylor-WSM 18.5 with Wifi Stoker, Kamado Smoker BBQ, and lots of charcoal. 180 club-Chicken
Offthehook is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Forum Custom Search: Enter your Search text below. GOOGLE will search ONLY the BBQ Brethren Forum.
Custom search MAY not work(no display box) in some configurations of Internet Explorer. Please use compliant version of Firefox or Chrome.







All times are GMT -5. The time now is 03:43 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
2003 -2012 © BBQ-Brethren Inc. All rights reserved. All Content and Flaming Pig Logo are registered and protected under U.S and International Copyright and Trademarks. Content Within this Website Is Property of BBQ Brethren Inc. Reproduction or alteration is strictly prohibited.
no new posts