Well, we got our yesterday after picking up our mail after being gone for 2 weeks and it was due back to them today!! I would email them ASAP and get it taken care of!
Mike, contact Melissa Pate of the Royal right away. Her contact info is on the KCBS web site where the events info is listed. If there is a problem she can help, but do it right away. She was able to help me.
Brett