Restaurant Depot'ed AGAIN

TELL YOU WHAT BBQ · 01-02-2013, 08:43 PM

Received another dang letter from Rest. Depot indicating that my credit card info. was potentially compromised. I feel like this JUST HAPPENED? Was it within the last year?
Spent 25 minutes 'on the phone' (holding) just to put it on record with AMEX. PIFA.

I use the DEPOT in Blauvelt, NY.

didisea · 01-02-2013, 09:51 PM

Restaurant Depot is now cash only with me. This happened last year at Christmas time to me.

leanza · 01-02-2013, 10:12 PM

Very worrysome. You need to know that your doing secure business with everyone.

BBQchef33 · 01-03-2013, 12:05 AM

i got hit.... but did not receive the letter yet. 700$ in fraud charges / 5 transactions in ohio on christmas eve. I used the card in bohemia and garden city.

Diva · 01-03-2013, 01:25 AM

I found out when I used my card in NYC yesterday at Birreria and it was declined.

82's BBQ · 01-03-2013, 07:33 AM

Does anyone know if this is a local/regional/national problem?

Jaskew82 · 01-03-2013, 07:47 AM

Same here. Got the letter. I use RD in Blauvelt and Hackensack. Multiple fraud charges on X-mas eve stemming in China. RD will now be a cash only location for me.

timzcardz · 01-03-2013, 07:48 AM

Quote:

Originally Posted by 82's BBQ

Does anyone know if this is a local/regional/national problem?

It's not clear from the info on their site. They say "any of our locations" but then in their letter state "some of our stores."

From their site:

Quote:

If you have used a credit card in any of our locations between November 7th and December 5th, please click to read an important message:

Click here for Important Credit Card Information

ThomEmery · 01-03-2013, 07:59 AM

My CC declined a $972 purchase Dec 24
Then emailed me

mr dirts bbq · 01-03-2013, 08:15 AM

damn! i use the mt vernon and portchester new york branches, i always use my debit card and luckily never got hijacked or received a letter, i guess im lucky, and i hit RD at least 5 times in the last 6 weeks.

didisea · 01-03-2013, 10:01 AM

If you rely on your debit card, I would go ahead and call your bank and cancel your debit card and get a new one, even though you have not got a letter yet from RD. You never know when the fraud will show up, and then you cannot plan for being without your card for a few days.

boogiesnap · 01-03-2013, 10:10 AM

dammit! i figured a year out was good enough...just used the CC there before christmas in CT.

mobow · 01-03-2013, 10:21 AM

Thanx for the heads up. They do not send letters to those of us who use the day pass method. My card got hacked from there last year. I canceled my card today and will only use cash at RD from now on. Again thank you very much for passing the information on. Keith

that's hot · 01-03-2013, 10:34 AM

lifelock

Qbert60 · 01-03-2013, 11:13 AM

I had to get a new business acct card and a new debit card. I am going all cash from now on. This is the 2nd time this has happened in a matter of 2 weeks.

01-02-2013, 08:43 PM	#1
TELL YOU WHAT BBQ On the road to being a farker Join Date: 07-17-08 Location: Sloatsburg NY	Restaurant Depot'ed AGAIN Received another dang letter from Rest. Depot indicating that my credit card info. was potentially compromised. I feel like this JUST HAPPENED? Was it within the last year? Spent 25 minutes 'on the phone' (holding) just to put it on record with AMEX. PIFA. I use the DEPOT in Blauvelt, NY. __________________ [COLOR=Blue][B]TELL YOU WHAT BBQ![/B] [/COLOR]-[FONT=Fixedsys][B][FONT=Franklin Gothic Medium]ASHkickin' Q[/FONT][/B] [/FONT]:butt: [B][COLOR=Purple]www.TELLYOUWHATBBQ.com BBQ BLOG: [url]www.TYWBBQ.com[/url] [/COLOR] [/B][B]RUB IT SMOKE IT PULL IT[/B]! - KCBS Judge #21965

01-02-2013, 10:12 PM	#3
leanza Babbling Farker Join Date: 05-26-07 Location: Southern California	Very worrysome. You need to know that your doing secure business with everyone. __________________ Tom

01-03-2013, 12:05 AM	#4
BBQchef33 Grand Poobah and Site Admin Join Date: 08-11-03 Location: Long Island, NY Name/Nickname : Phil	i got hit.... but did not receive the letter yet. 700$ in fraud charges / 5 transactions in ohio on christmas eve. I used the card in bohemia and garden city. __________________ Site Administrator and Grand PooBah CBJ with a Fuzzy Blue Hat, 18 Foot Competition Trailer, Customized Klose BYC, Custom Built Shirley built to feed our Veterans(A.K.A "Abrams"), 1 Double Barreled Lang 84, 1 Heavily Modified Bionic Bandera, 1 Custom Super Medium Stickburning Spicewine w/stoker, 2 XL BGE, 1 Mini BGE, 2 Pit Barrel Cookers, 3 WSMs, 3 Weber Kettles, an NB Hondo, A Modified Brinkman Horizontal, DCS 48" Grill, a Broilmaster P3, a Blackstone 36 and 17, a covered, pellet pooping FEC100, and our duck died. :( News Flash: "A mans worth is judged by the weight of his integrity " You know your getting older when you choose your cereal for the fiber, not the toy Smoke on KC. WWW.BBQ-BRETHREN.COM

01-03-2013, 01:25 AM	#5
Diva is one Smokin' Farker Join Date: 05-30-07 Location: Kansas City, MO	I found out when I used my card in NYC yesterday at Birreria and it was declined. __________________ Steph www.TheSlabs.com

01-03-2013, 07:47 AM	#7
Jaskew82 is One Chatty Farker Join Date: 06-20-11 Location: Mooresville, NC	Same here. Got the letter. I use RD in Blauvelt and Hackensack. Multiple fraud charges on X-mas eve stemming in China. RD will now be a cash only location for me. __________________ Hillside BBQ 2013 Stumps Classic - Delivered 4/15/13 Large BGE - Rescued 2012 2010 WSM 22.5" 2010 Weber genesis gas grill Rescued 22.5 Weber One-touch gold Yellow Thermopen BBQ Guru CyberQ 2011 Built UDS - Retired

01-02-2013, 09:51 PM	#2
didisea Take a breath! Join Date: 11-09-11 Location: Everett, WA	Restaurant Depot is now cash only with me. This happened last year at Christmas time to me.

01-03-2013, 07:33 AM	#6
82's BBQ Full Fledged Farker Join Date: 01-21-12 Location: Danville, IL	Does anyone know if this is a local/regional/national problem?

01-03-2013, 07:59 AM	#9
ThomEmery Babbling Farker Join Date: 08-20-05 Location: Indio Ca.	My CC declined a $972 purchase Dec 24 Then emailed me __________________ Catering, Contests, and Community Service Team What Wood Jesus Que? Www.bbqthom.com

01-03-2013, 08:15 AM	#10
mr dirts bbq Full Fledged Farker Join Date: 01-24-12 Location: yorktown, new york	damn! i use the mt vernon and portchester new york branches, i always use my debit card and luckily never got hijacked or received a letter, i guess im lucky, and i hit RD at least 5 times in the last 6 weeks. __________________ charbroil offset, custom trailer pit, 46" vermont castings gasser, 18" kettle, big poppa smokers engineered drum kit smoker than was never picked up = NEW TOY! :becky: and last but not least: a never ending 20' comp trailer project:doh:

01-03-2013, 10:01 AM	#11
didisea Take a breath! Join Date: 11-09-11 Location: Everett, WA	If you rely on your debit card, I would go ahead and call your bank and cancel your debit card and get a new one, even though you have not got a letter yet from RD. You never know when the fraud will show up, and then you cannot plan for being without your card for a few days.

01-03-2013, 10:10 AM	#12
boogiesnap Babbling Farker Join Date: 04-22-10 Location: NEW ENGLAND	dammit! i figured a year out was good enough...just used the CC there before christmas in CT. __________________ [SIZE="3"][B][COLOR="Blue"][I][FONT="Lucida Sans Unicode"][/FONT]"YAWN"[/I][/COLOR][/B][/SIZE]-[COLOR="Red"][SIZE="2"]In memory of a friend.[/SIZE][/COLOR] avatar by grillman. patent pending. :mad2::becky:

01-03-2013, 10:21 AM	#13
mobow is one Smokin' Farker Join Date: 12-11-09 Location: Marshall MO	Thanx for the heads up. They do not send letters to those of us who use the day pass method. My card got hacked from there last year. I canceled my card today and will only use cash at RD from now on. Again thank you very much for passing the information on. Keith __________________ WSM 22.5, MCBJ, In The Key Of Que

01-03-2013, 10:34 AM	#14
that's hot On the road to being a farker Join Date: 10-28-07 Location: Louisville KY.	lifelock __________________ true Q char griller & side firebox weber 22.5 kettle custom built brute UDS super fast Cheetah Thermapen

01-03-2013, 11:13 AM	#15
Qbert60 Take a breath! Join Date: 06-29-12 Location: Detroit, MI	I had to get a new business acct card and a new debit card. I am going all cash from now on. This is the 2nd time this has happened in a matter of 2 weeks. __________________ Chief cook for P B & j's BBQ Team/Dubbed "Skippy" By the legendary Mike Davis