Our Homepage | Donation to Forum Overhead | Welocme | Merchandise | Associations | Purchase Subscription | Amazon Affiliate |
|
Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, equipment and outdoor cookin' . ** Other cooking techniques are welcomed for when your cookin' in the kitchen. Post your hints, tips, tricks & techniques, success, failures, but stay on topic and watch for that hijacking. |
|
Thread Tools |
01-03-2014, 02:17 PM | #1 |
somebody shut me the fark up.
Join Date: 02-08-10
Location: Howell, MI
|
Cudos to ThermoWorks
I emailed them about an error display on my RT301WA Digital Thermometer.
They responded quickly and advised me to remove the battery for a while, then reinstall it to see if that would solve the problem. I tried that and still had an error message. I emailed them back, mentioning that I no longer had the receipt. I received an email stating that they looked up my order and were shipping me a new unit. They are a class act.
__________________
Two Weber daisy wheel kettles A: 1979 P: 1993, and an unused ECB |
|
Thanks from: ---> |
01-03-2014, 02:19 PM | #2 |
somebody shut me the fark up.
Join Date: 07-30-11
Location: Pemberton, New Jersey
|
That's great customer service..
|
|
01-03-2014, 02:22 PM | #3 |
somebody shut me the fark up.
Join Date: 03-17-12
Location: Shreveport, Louisiana
Name/Nickname : Mike
|
I didn't even know one could malfunction. ;D They are good.
__________________
Cooking Equipment: Weber WSM, Weber GA, Weber Spirit E-310, Weber 22" OTG Charbroil Oilless Turkey Fryer Wife LuzziAnn 1956 model. Ink Bird IBBQ 4T Wi-Fi Temp Monitor, Superfast LSU Purple Thermapen & ThermaPop, Party Q Ink Bird Sous Vide, HF Flame Thower My Motto these days is "Low Stress, Low Drag". The Artist Formally Known as Toast |
|
01-03-2014, 02:31 PM | #4 |
somebody shut me the fark up.
Join Date: 02-08-10
Location: Howell, MI
|
It was displaying "LLLLL".
__________________
Two Weber daisy wheel kettles A: 1979 P: 1993, and an unused ECB |
|
01-03-2014, 02:35 PM | #5 |
Full Fledged Farker
Join Date: 06-01-12
Location: Colorado
|
I had a 3 month old thermapen that cracked. I emailed them and had a replacement unit within a week. Excellent customer service.
|
|
01-03-2014, 03:16 PM | #6 |
somebody shut me the fark up.
Join Date: 08-27-13
Location: Princeton, TX
Name/Nickname : )
|
Good deal!
__________________
Custom Offset/GMG Davy Crockett/Vision Kamado/Blackstone 36"/Weber 22" "redhead"/WSM 14.5" X2/Jumbo Joe/Pit Boss Copperhead/KCBS |
|
01-03-2014, 03:34 PM | #7 |
Found some matches.
Join Date: 01-02-14
Location: Hoschton, GA
|
Thermapen built like a tank.... Love mine!
|
|
01-03-2014, 03:53 PM | #8 |
Full Fledged Farker
Join Date: 04-25-12
Location: Willmar, MN
|
We just had a themapen less then a year old quite working. Emailed today, hopefully we will hear equally good news.
We had another therapen that we bought in June 2013 that it only reads temp to the degree, not the tenth degree like our slightly older one? Is this an error? Is there a way to set it to the tenth degree? Eggspert |
|
01-03-2014, 03:54 PM | #9 |
is one Smokin' Farker
Join Date: 12-06-10
Location: Ventura County, CA
|
I had the same unit with the same problem ("LLLL") - I emailed them a picture of the display, and then decided to call the customer service number (I was too impatient to wait for the response over a long holiday weekend). They put a new one in the mail the same day. Great service!
I ended up upgrading to the Thermapen shortly thereafter . . . ;)
__________________
Rec Tec with bull horns -- UDS (Big Blue) -- 2 Weber kettles -- Weber gasser -- DCS outdoor stainless built-in nat. gasser with smoker box and rotisserie -- Dutch ovens a-plenty -- bright yellow can't-lose-me Thermapen |
|
01-03-2014, 05:19 PM | #10 | |
Got Wood.
Join Date: 10-24-11
Location: Salt Lake City, UT
|
Thermapen Tenths of a Degree
Quote:
http://www.thermoworks.com/learning/...thermapen.html
__________________
Jaybls |
|
|
Thanks from:---> |
Thread Tools | |
|
|