Our Homepage | Donation to Forum Overhead | Welocme | Merchandise | Associations | Purchase Subscription | Amazon Affiliate |
|
Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, equipment and outdoor cookin' . ** Other cooking techniques are welcomed for when your cookin' in the kitchen. Post your hints, tips, tricks & techniques, success, failures, but stay on topic and watch for that hijacking. |
|
Thread Tools |
12-23-2011, 04:29 PM | #1 |
Knows what a fatty is.
Join Date: 09-05-10
Location: Las Vegas NV
|
primo issues
Brethern I need help!
i opened the lid to my primo oval XL today and noticed the hing is out of adjustment. when i close hte lid it shifts to the right, and leavs a noticable gap between the lid and the base. I called/emailed primo but havent gotten anything back yet. Anyone out there had tis issue before, or smart on adjusting the hing for proper lid seating? any help would be great!
__________________
Primo XL |
|
12-24-2011, 01:53 PM | #2 |
somebody shut me the fark up.
Join Date: 04-14-04
Location: Choctaw, OK
|
I'm sorry, Patty, but I haven't had that trouble. I'd guess you'll have to loosen the screws on both sides of the hinge, though. There are a lot of bolts back there to mess with, too. :(
Arlin
__________________
Arlin MacRae Primo Oval Junior, Traeger Model 075 Pellet Pooper, Big Chief, Kingfisher Kooker 14" gas/wood combo, PBC Brethren Edition, Pit Boss NASCAR Tailgater Home Brewer, Murderer of Squirrels, Armadillo Inspector Flaming Pig Head Mod Certified KCBS Master BBQ Judge |
|
12-24-2011, 02:23 PM | #3 |
Knows what a fatty is.
Join Date: 04-12-11
Location: Chattanooga
|
I had a similar issue and I had a broken bolt. I just replaced the bolt and made sure everything was snug. Haven't had any problems since.
__________________
COS, 22.5" OTG, Primo XL, mini WSM, STICK BURNER |
|
12-24-2011, 02:36 PM | #4 |
Knows what a fatty is.
Join Date: 09-05-10
Location: Las Vegas NV
|
I looked at all the bolts and they seem good. Called primo and they aer looking into it. I am sure they will know what to do. In the mean time I plan on doing a prime rib and leg of lamb tomorrow. it will be tricky, but I think I am obsessed and cannot fathom dinner in the oven. Thanks for the thoughts merry Christmas all!
__________________
Primo XL |
|
12-24-2011, 04:17 PM | #5 |
somebody shut me the fark up.
Join Date: 04-14-04
Location: Choctaw, OK
|
It's terminal. There's no cure for it.
__________________
Arlin MacRae Primo Oval Junior, Traeger Model 075 Pellet Pooper, Big Chief, Kingfisher Kooker 14" gas/wood combo, PBC Brethren Edition, Pit Boss NASCAR Tailgater Home Brewer, Murderer of Squirrels, Armadillo Inspector Flaming Pig Head Mod Certified KCBS Master BBQ Judge |
|
12-24-2011, 04:25 PM | #6 |
Got Wood.
Join Date: 11-09-08
Location: Homewood, Alabama
|
Patty - Please let us all know what Primo says about your problem. It does sound like some kind of tension imbalance - those bolts can still look tight and have a lot of room to be tightened further. I had the same problem with my Kamado Joe and after going through the cooker and tightening everything I could find that would tighten, the lid "straightened" out - sorry for the pun! Merry Christmas!
Pat
__________________
PFSmith, Weber Apologist, Kamado Joe enthusiast, Traeger Pellet Pooper Cooker - "Grilling is Therapy; Smoking is a Spiritual Retreat" |
|
12-25-2011, 11:17 AM | #7 |
Knows what a fatty is.
Join Date: 09-05-10
Location: Las Vegas NV
|
I took Arlins advice and loosend all the bolts on the hing assembly. I set it in place and retightend to just snug. It appears that the problem is now corrected. (looks properly rigged with no binding or gap when opend/closed) Ill keep you posted on what primo suggests. I am sure there is a minimal torque for the bolts. thanks everyone for the help.
Merry christmas to all!
__________________
Primo XL |
|
12-27-2011, 09:50 PM | #8 |
Knows what a fatty is.
Join Date: 09-05-10
Location: Las Vegas NV
|
Primo emails me this a.m. And asked for a phone #. I sent them the requested info, and in less than 1 hour I got a call from the warranty team lead. She suggested the same thing the brethren did. Loosen the bolts enter the lid and just snug the bolts up. I told her that I had done that and things seemed to be fixed. She wanted to send me anew set of bolts and hing assembly, but I told her no need. I have to say I was extremely I
Pressed with their response times and desire to make sure I was fully satisfied with the product. So all in all a happy ending.
__________________
Primo XL |
|
12-28-2011, 08:11 AM | #9 |
somebody shut me the fark up.
Join Date: 04-14-04
Location: Choctaw, OK
|
Glad it worked out!!
__________________
Arlin MacRae Primo Oval Junior, Traeger Model 075 Pellet Pooper, Big Chief, Kingfisher Kooker 14" gas/wood combo, PBC Brethren Edition, Pit Boss NASCAR Tailgater Home Brewer, Murderer of Squirrels, Armadillo Inspector Flaming Pig Head Mod Certified KCBS Master BBQ Judge |
|
12-29-2011, 04:23 PM | #10 |
Got rid of the matchlight.
Join Date: 12-25-11
Location: Anderson, South Carolina
|
Their customer support is usually very good, glad to hear all is well
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Temperature Issues | Safety1 | Q-talk | 7 | 05-19-2009 08:43 PM |
Foodsaver issues -- help! | Alexa RnQ | Q-talk | 3 | 01-30-2009 05:59 PM |
I have issues... | TexasGuppie | Q-talk | 2 | 03-15-2008 08:01 PM |
Thread Tools | |
|
|