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| Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, equipment and outdoor cookin' . ** Other cooking techniques are welcomed for when your cookin' in the kitchen. Post your hints, tips, tricks & techniques, success, failures, but stay on topic and watch for that hijacking. |
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10-24-2013, 08:23 PM
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#1 |
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Babbling Farker
  
Join Date: 02-24-13
Location: Port Charlotte, Florida
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Vision Grills Contacted Me Today
I received an email today from Vision Grills. This what it said.
Dear Jed: I was looking through your site today and notice in one photo that it looks like your gaskets are in pretty bad shape. Can I send you a set? I can only guess that this is what she saw.  I have had this Kamado since February of this year. But as many of you know, I cook on it at least 5 nights a week or more. I called them and thanked them for their interest and told them I would love a new set of gaskets. The following message appeared. This message was sent to you at the request of Vision Grills, to notify you that they have shipped a package to you. For details about your shipment or to track your package, please refer to the information below. Now that my Brothers is exceptional Customer Service.
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Proud recipient of the coveted "Aussie Lamb Farker Tick of Approval" Award |
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10-24-2013, 08:25 PM
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#2 |
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somebody shut me the fark up.
Join Date: 08-09-13
Location: Round Rock, TX
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Damn! Nice work, Vision!
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- [B][COLOR="darkorange"]Earl [/COLOR][/B]- My Custom Vertical Offset Smoker by AJ's Custom Cookers ([URL="http://bit.ly/1gelc9M"]build link[/URL]) - [B][COLOR="darkorange"]Colt[/COLOR][/B] - Superior SS-2 w/ DigiQ DXII- Courtesy of Gainesville Jaycees and Superior Smokers - [B]Weber Kettle 22.5 OTG[/B] w/ Craycort Cast Iron Grates - [B][COLOR="darkorange"]Major[/COLOR][/B] - Mini WSM (from SJS) [B][COLOR="Blue"]Certified IMBAS MOINK Baller![/COLOR][/B] ([URL="http://bit.ly/1lr5cKx"]Certificate of Authenticity[/URL]) / [B][COLOR="Blue"]Join the fun in the [URL="http://bit.ly/1ew3H57"]Throwdowns[/URL]![/COLOR][/B] |
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10-24-2013, 08:26 PM
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#3 |
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Full Fledged Farker
Join Date: 05-23-13
Location: Catlettsburg KY
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yes sir I would agree!!!
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Shirley 250RF Smoker** Shirley Competition cooker** Traeger Lil Tex Elite **Blue Thermapen ** |
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10-24-2013, 08:28 PM
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#4 |
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is one Smokin' Farker
 Join Date: 04-20-13
Location: Pleasant Prairie, WI
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Um...WOW! That is amazing!
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Weber Summit S-670, 2-Weber 22.5 WSM's, Weber 22.5 kettle/cajun bandit conversion, Weber Smokey Joe Tamale pot conversion |
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10-24-2013, 08:29 PM
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#5 |
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is One Chatty Farker
Join Date: 07-07-12
Location: San Marcos, CA
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They have been sending me messages (via the voice in my head) telling me to stop dycking around and buy one already.
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10-24-2013, 08:30 PM
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#6 |
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Full Fledged Farker
Join Date: 03-30-13
Location: Lake City, FL
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That's customer service at its best!
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48" Brinkman off-set, Model A1 RF trailer, Bradley Smoker Luck= preparation + hard work |
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10-24-2013, 08:31 PM
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#7 |
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somebody shut me the fark up.
Join Date: 06-26-09
Location: sAn leAnDRo, CA
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Well, that is some sorry looking grills. Man, you got site traffic, that is also nice, you are getting noticed. I never get any swag.
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[COLOR=DarkGreen][COLOR=DarkRed][SIZE=1]me: I don't drink anymore Yelonutz: me either, but, then again, I don't drink any less [/SIZE][/COLOR][/COLOR][SIZE=1][COLOR=DarkRed] [COLOR=Pink]SSS[/COLOR] [/COLOR][/SIZE] |
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10-24-2013, 08:31 PM
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#8 |
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Full Fledged Farker
Join Date: 07-09-13
Location: Dog Patch, Ca
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Wow...Preemptive Customer Service...Nice Work Vision!
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10-24-2013, 08:31 PM
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#9 |
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somebody shut me the fark up.
Join Date: 08-22-13
Location: Fort Wayne, Indiana
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Dang with all of my home made jobbies ain't no one gonna send me parts! LOL.....Great story!
__________________
Change the way you rotisserie for the BETTER![COLOR="Red"][B]Cajun Bandit Kits for your WSM or Weber Kettle Now Available![/B][/COLOR] Visit [COLOR="Red"]OctoForks[/COLOR] in Sales & Ventures Website & Blog: [url]www.octoforks.com[/url] |
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10-24-2013, 09:09 PM
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#10 |
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Babbling Farker
Join Date: 11-26-12
Location: Cedarburg, WI
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It is good marketing on their part. They figured you would give them a shout out and also, they don't want their product on your blog with faulty or damaged seals. Very smart business on their part. Great company!
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Chris- Midwest BBQ Outreach |
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10-24-2013, 09:45 PM
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#11 |
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is one Smokin' Farker
Join Date: 05-25-13
Location: Los Angeles
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Makes me want to buy one to replace my current grill.
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10-24-2013, 09:59 PM
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#12 |
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somebody shut me the fark up.
Join Date: 07-25-12
Location: Los Angeles
Name/Nickname : Sako
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That's how they do. Their service is second to none the two times I dealt with them. They ship fast and free wheather its gaskets or a heavy ceramic piece.
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LSG 24x30 V/O Yoder YS640 DCS 36 Gasser Blackstone Griddle Retrofit Blackstone Pizza Oven WSJ(K) WGA(P) WJJ(CU) W22(BI) W26(CL) Pit Barrer Junior Kingsford Oval (resto mod) Last edited by ssv3; 10-24-2013 at 11:07 PM.. |
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10-24-2013, 10:19 PM
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#13 |
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On the road to being a farker
Join Date: 10-22-13
Location: Cincinnati, OH
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That's customer service right there! That makes me want to buy from them now.
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geek, dad, noobie griller. Master Forge 32-in Charcoal Grill, 32" Polecat horizontal smoker |
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10-24-2013, 10:24 PM
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#14 |
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Full Fledged Farker
Join Date: 04-28-13
Location: Raleigh, NC
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I have nothing to say but wonderful things about the service I've Rcvd from Vision Grills. Matter of fact I owe them a review of their new Kub as soon I can get a couple more cooks on it. Never ending rain & work put a damper on my grilling as of late
 . 1st impressions is that it nibbles lump yet stays hot for a long time... I'm talking 450-500 degree for 4+ hrs with less then a 1/4 weber chimney. Will do a Chuckie low & slow next. 
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Vision Classic Kamado, Vision Classic Kamado Kub, Weber Summit Platinum D6, Lime Green Weber Performer, Weber OTG, & Lime Green Weber Smokey Joe |
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10-25-2013, 12:50 AM
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#15 |
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is one Smokin' Farker
Join Date: 06-25-13
Location: Tx
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wow! it's one thing to call and ask, but to be contacted w/offer is really a cut above!
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NYG Smokey Joe-Copper gas assist Weber Performer-Rec Tec 590 pellet grill/smoker |
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