Open a BBQ restaurant, they said. It will be fun, they said

I been try'n to keep up with this thread but it's a monster of a story. Seems your hard work and out prayers and thoughts seem to hit the spot and you are selling out. Thanks to Ron's IFTTT info I got this post. They have a used SP for sale and perhaps you may want to check it out.

If you found a solution ignore this.

http://newjersey.craigslist.org/bfd/4304316345.html

And it's true there are a lot of us living this dream through you.

All the best,

Gaspare
 
Marubozo, congratulations on your first weekend of many. May you fill the world with happy diners.
 
I don't know the area well enough to say whether it is a good idea for you to stay open between lunch and dinner, but it is not uncommon in Texas to close for those few hours. Basically, you do two rounds of "until sold out." It makes it a lot easier to gauge your meat pulls and leaves you with a better product. Some places can get away with a small pull for the in between crowd. My advice until the patterns are more set (remember.. this is brand new) is to stay open throughout and doing a dinner pull. Put a notice on the website, FB and even the door that says something to the effect of "sometimes we run out, but we will have more ready in a few hours."
 
The kitchen I worked in for the longest time, would shut down at 2pm and open at 5pm, and that time was precious to us. We could clean thoroughly, prep thoroughly, get everything reset. The owner could get a nap in, as she would be running from morning to night. It made a big difference in the quality of cooking and service.
 
I don't know the area well enough to say whether it is a good idea for you to stay open between lunch and dinner, ...

The whole issue is really a problem. In a way, I think it might be better to be deciding how much meat to put on vs. do I need to install another smoker. I suspect a new smoker would run tens of thousands of $$$ before the first piece of 'Q is served. Will the ongoing level of business justify the cost? There's a lot of pent up demand being satisfied. Unfortunately, running short itself will also put a crimp in that demand.

In the short run, I think I would be looking for an auxiliary smoker to provide some short term capacity before deciding if more capacity was warranted.
 
Jeremy has some great food and I'm wondering if after the "new" wears off will this crowd keep coming in and buying up all the Q?
This has been a long process with a lot of anticipation building so that is possible.
I truly wish the best for you Brother and hope this stays as busy as it's been.
 
There are actually patterns in the restaurant business that are well understood in terms of how a business cycles. It is not at all unexpected to have a rush, and to have very heavy business when a new restaurant opens, even more so, if the product is good. This is when you have the chance to establish a base of customers who will become regulars. There will be a drop off, usually around 2 months in, that will see business decline, to a steady state. Until you get there, you should not make huge expenditures.

Once you have been open 6 months, you will see where your demands are, and how you need to staff, cook and operate. That is the time to measure what you are doing. Franklin is a phenomenon, but, remember that he is in Austin, which offers certain market factors (young, hip, high income, entertainment oriented) that are not present in most locations.
 
The kitchen I worked in for the longest time, would shut down at 2pm and open at 5pm, and that time was precious to us. We could clean thoroughly, prep thoroughly, get everything reset. The owner could get a nap in, as she would be running from morning to night. It made a big difference in the quality of cooking and service.

That's standard practice here in Japan as well. Most restaurants (that aren't large chain types) open for lunch from 11-2 and then close until 5. Will you potentially miss out on a few customers? Of course. But in the long run having those few hours every day to regroup will pay off in better product as well as keeping your sanity!
 
Jeremy has some great food and I'm wondering if after the "new" wears off will this crowd keep coming in and buying up all the Q?
This has been a long process with a lot of anticipation building so that is possible.
I truly wish the best for you Brother and hope this stays as busy as it's been.

That was kind of my point. It is way to early to make snap decisions/judgments. Ride the wave for a little.
 
Hey Jeremy:

1.) Don't forget to make your full website active... it still says opening soon.

2.) Could you please make some wide-angle photographs around your kitchen area? We've never seen the finished inside of the kitchen.

I'm so excited that when the doors finally opened, people were lined up waiting. Takes some of the sting out of all the BS to get there.
 
There are actually patterns in the restaurant business that are well understood in terms of how a business cycles. It is not at all unexpected to have a rush, and to have very heavy business when a new restaurant opens, even more so, if the product is good. This is when you have the chance to establish a base of customers who will become regulars. There will be a drop off, usually around 2 months in, that will see business decline, to a steady state. Until you get there, you should not make huge expenditures.

Once you have been open 6 months, you will see where your demands are, and how you need to staff, cook and operate. That is the time to measure what you are doing. Franklin is a phenomenon, but, remember that he is in Austin, which offers certain market factors (young, hip, high income, entertainment oriented) that are not present in most locations.
I thought the same thing and I'm sure Jeremy is also aware of this. (I thought of it and both of you have forgotten more about running a restaurant than I will ever know. ;) ) What is the possibility that the steady state level could be affected by supply shortages early on?
 
Is this your first restaurant? Congrats!

I have been in the business for a very long time, and it sounds like your doing a great job.. Whenever we have opened a new diner up we start with boom. I helped a friend open recently, and his first 3 months were hitting 65k/week in sales.

My advise is prep prep prep.. its good to run out, but not all the time.. Now Im no smoke master.. but since you know your moving product why not make your butts, slaw, beans etc. whatever you can cook and keep it your cooler and worry about keeping other items daily such as ribs and brisket? Do you have walk-in coolers?

We arent a BBQ joint, and dont specialize in it. but we cook briskets, pulled pork etc. ahead. But in terms of coleslaw, and whatever else can hold its all prepped up and ready to move... just my 2 cents!
 
Hey Jeremy:

1.) Don't forget to make your full website active... it still says opening soon.

2.) Could you please make some wide-angle photographs around your kitchen area? We've never seen the finished inside of the kitchen.

I'm so excited that when the doors finally opened, people were lined up waiting. Takes some of the sting out of all the BS to get there.

Oh yeah, the website is happening ASAP. But these 16-18 hour days lately haven't provided any time. But I've got Monday and Tuesday to do the back-end stuff and get the site up.

And yes, many more photos are coming. Given I'm also a photographer, I'm planning a restaurant photo shoot sometime this week to get good pics of the restaurant itself, plates of food, individual items, etc.

Is this your first restaurant? Congrats!

I have been in the business for a very long time, and it sounds like your doing a great job.. Whenever we have opened a new diner up we start with boom. I helped a friend open recently, and his first 3 months were hitting 65k/week in sales.

My advise is prep prep prep.. its good to run out, but not all the time.. Now Im no smoke master.. but since you know your moving product why not make your butts, slaw, beans etc. whatever you can cook and keep it your cooler and worry about keeping other items daily such as ribs and brisket? Do you have walk-in coolers?

We arent a BBQ joint, and dont specialize in it. but we cook briskets, pulled pork etc. ahead. But in terms of coleslaw, and whatever else can hold its all prepped up and ready to move... just my 2 cents!

This was the conversation I had with my head cook yesterday. We are changing her schedule a bit and going to go big on the prep. She will be coming in early and prepping enough of the stuff that can hold for a few days that we hopefully won't need to prep every single thing every day.

But the one thing I won't compromise on is the meat. I refuse to smoke things ahead of time and then reheat for service. The time I feel I need to resort to that, I'll just close the place down.

So, to help manage the capacity issue, I'm going to move to running the pit 24 hours. At close, we'll load that thing up with briskets and butts, which will be done by morning. Then we can pull all of that and put it in the cvap and the smoker will be empty and ready to stock up on all the quick cooking meats and more briskets and butts that will finish for dinner. And the good thing about the cvap is that any of the large cuts of meat that don't sell out by lunch will hold just fine until dinner.

Other things that will help this week will be slimming down the menu a bit so that there's more room on the smoker, and should also help everyone on the line by having fewer different types of orders to fill.

Plus, the weather is suppose to be brutal again this week, with snow, closings, and -45 wind chills, so I'm actually hoping that slows things down a bit.
 
I totally agree with you about not compromising the quality of the meat. BBQ just isn't the same after it has been refrigerated then reheated. Your emphasis on quality will be your ticket to long term reputation and success.
 
Oh yeah, the website is happening ASAP. But these 16-18 hour days lately haven't provided any time. But I've got Monday and Tuesday to do the back-end stuff and get the site up.

And yes, many more photos are coming. Given I'm also a photographer, I'm planning a restaurant photo shoot sometime this week to get good pics of the restaurant itself, plates of food, individual items, etc.



This was the conversation I had with my head cook yesterday. We are changing her schedule a bit and going to go big on the prep. She will be coming in early and prepping enough of the stuff that can hold for a few days that we hopefully won't need to prep every single thing every day.

But the one thing I won't compromise on is the meat. I refuse to smoke things ahead of time and then reheat for service. The time I feel I need to resort to that, I'll just close the place down.

So, to help manage the capacity issue, I'm going to move to running the pit 24 hours. At close, we'll load that thing up with briskets and butts, which will be done by morning. Then we can pull all of that and put it in the cvap and the smoker will be empty and ready to stock up on all the quick cooking meats and more briskets and butts that will finish for dinner. And the good thing about the cvap is that any of the large cuts of meat that don't sell out by lunch will hold just fine until dinner.

Other things that will help this week will be slimming down the menu a bit so that there's more room on the smoker, and should also help everyone on the line by having fewer different types of orders to fill.

Plus, the weather is suppose to be brutal again this week, with snow, closings, and -45 wind chills, so I'm actually hoping that slows things down a bit.

Ahh, yeah I was going to suggest a cvap and this kind of scheduling, didn't realize you already have one.

If ya don't mind, could you give a quick rundown on the smoker and cvap you are using? And what your thoughts are on the cvap and how well it works at holding the food, although it seems like you aren't getting to hold very long!!
 
Ahh, yeah I was going to suggest a cvap and this kind of scheduling, didn't realize you already have one.

If ya don't mind, could you give a quick rundown on the smoker and cvap you are using? And what your thoughts are on the cvap and how well it works at holding the food, although it seems like you aren't getting to hold very long!!

I'm using a Southern Pride SPX 300 and a Winston HC4009 cvap. The cvap is amazing. Big cuts like butts and brisket can hold in there for 10 hours and come out as fresh and moist as if you pulled it right from the smoker. Ribs and chicken hold ok, but after about two hours I think the quality starts slipping a bit.

But it has been working out perfectly for brisket and pulled pork. Just keep four or five of each in there and pull them out and slice/pull as needed.

Today is a total bust though. Mother nature sure isn't cooperating with me for this grand opening. The entire county shut down today and there are 10 foot snow drifts blocking a lot of roads. Travel is restricted to emergency vehicles only, and tow trucks have even ceased recovery operations.

I guess the only upside to that is I'm forced to stay home and work on all the back-end stuff.
 
Bummed to hear the weather is keeping you home today instead of at the Que joint. The plus side is the time you need to work on the backend of things on the website. I am a web designer by trade and I know how time consuming it all can be.

On another note, glad things are going well for you down at the Prized Pig
 
There are actually patterns in the restaurant business that are well understood in terms of how a business cycles. It is not at all unexpected to have a rush, and to have very heavy business when a new restaurant opens, even more so, if the product is good. This is when you have the chance to establish a base of customers who will become regulars. There will be a drop off, usually around 2 months in, that will see business decline, to a steady state. Until you get there, you should not make huge expenditures.

Once you have been open 6 months, you will see where your demands are, and how you need to staff, cook and operate. That is the time to measure what you are doing. Franklin is a phenomenon, but, remember that he is in Austin, which offers certain market factors (young, hip, high income, entertainment oriented) that are not present in most locations.

It's called "Bounce" in the F&B industry fwiw.
 
I'm using a Southern Pride SPX 300 and a Winston HC4009 cvap. The cvap is amazing. Big cuts like butts and brisket can hold in there for 10 hours and come out as fresh and moist as if you pulled it right from the smoker. Ribs and chicken hold ok, but after about two hours I think the quality starts slipping a bit.

But it has been working out perfectly for brisket and pulled pork. Just keep four or five of each in there and pull them out and slice/pull as needed.

Today is a total bust though. Mother nature sure isn't cooperating with me for this grand opening. The entire county shut down today and there are 10 foot snow drifts blocking a lot of roads. Travel is restricted to emergency vehicles only, and tow trucks have even ceased recovery operations.

I guess the only upside to that is I'm forced to stay home and work on all the back-end stuff.

Ahhh, cool, thanks for the info. I am in the very early stages of doing what you are doing, thanks for the great thread and sharing your experience with us!!
 
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