Epic Failure Update From Dealer

bbqbull

Watching over us.
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Made a pizza on the BGE last night using store bought dough.

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Used Phils home made sauce recipe only on a much smaller scale.

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Wasn't real pretty but it sure ate good.

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Tried to precook next pizza dough.

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Lifted up the top and the top fell out of the ring hitting the concrete.

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:shocked::doh::mad2:

Called my local dealer, they wanted pictures so I sent them to them, awaiting a verdic from the Mother Ship.
Fingers crossed here, wish me luck please.
 
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FARK! Hope they make it right for you Bull. On the other hand, pizza looks good from here! I'd hit some slices.

Bob
 
I cried.

I really hope you get some satisfaction from the Mothership!

Regards,
 
Oh dude I am so sorry. :(
 
Yep, that's gonna leave a mark.

I actually jerked in my chair when I saw that empty ring.

Bummer.

But the pizza looked good.
 
Man, hate to see that! That is the reason Guerry didn't want a BGE. Well, that and the fact that he's accident-prone. Like when he got the kettle hotter than h-e-double L, didn't use a hot pad to lift the lid, dropped it like a hotcake and bent the handle over. Yep, we'd be in trouble with a BGE. Sure hope the Mother Ship does you right!
 
Seeing this, I'll need to check all of my bands this weekend. I notice on my circa 2004 egg, that the bandsvare different. Mine is welded at the back instead of clinch pins. Also, mine has a rivet that protrudes into the ceramic that looks like it would prevent the lid from doing that. I wonder why they changed the design?

I hope they help you out. I also notice your gasket is toast. Get a nomex replacement.
 
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