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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Old 02-13-2014, 02:39 PM   #1
GAdams005
Is lookin for wood to cook with.
 
Join Date: 02-10-14
Location: Kokomo, IN
Default My WSM arrived today :(

I don't know where to start. I was so excited to get it and cook this weekend.
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Old 02-13-2014, 02:44 PM   #2
grillinguy247
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All I can say is damn.
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Old 02-13-2014, 02:46 PM   #3
Chef Jim
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OMG! Call Weber now!
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Old 02-13-2014, 02:47 PM   #4
peeps
somebody shut me the fark up.

 
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Weber will make you whole again. Explain to them that you have a cook this weekend and maybe they can get you a part in time.
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Old 02-13-2014, 02:50 PM   #5
Fwismoker
somebody shut me the fark up.

 
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Location: Fort Wayne, indiana
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They'll make it right I'm sure but SERIOUSLY....Someone from Weber packaged that thing up and some quality control person obviously didn't check it. If you're as mad as i would have been I'd demand a full refund and put a UDS or two together....use all your money savings for meat.
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Old 02-13-2014, 02:52 PM   #6
THoey1963
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That looks almost exactly like the lid I got when I picked mine up two weeks ago. The box looked like they tried to pick a stack up with a pallet jack, but unfortunately, they weren't on a pallet. Mine had one hole in it, maybe yours was on the other side?


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Old 02-13-2014, 02:53 PM   #7
THoey1963
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Oh, and they told me they could over night a replacement to me, but this was late Friday and they didn't have anyone that worked weekends. Hurry and call them and they might be able to get one out today that gets to you tomorrow.
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Weber Smokey Mountain 22.5" - Weber Genesis S-330
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Old 02-13-2014, 02:59 PM   #8
Goyo626
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Just a little out of round.
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Old 02-13-2014, 03:00 PM   #9
GAdams005
Is lookin for wood to cook with.
 
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Location: Kokomo, IN
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THoey, looks like a forklift or something went right through it.
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Old 02-13-2014, 03:00 PM   #10
SmokinJohn
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Sorry about that.

I'm thinking some forklift driver owes you a few slabs of baby backs at the least.
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Old 02-13-2014, 03:02 PM   #11
THoey1963
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GAdams, I think we had the two boxes on the bottom...
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LSG 24"x30"x36" Vertical Upright Smoker with Warming Oven
Weber Smokey Mountain 22.5" - Weber Genesis S-330
Pitmaster IQ-120 - Thermapen - Maverick ET-733

For info on any mods I have done to my WSM, please see this post.
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Old 02-13-2014, 03:03 PM   #12
Fwismoker
somebody shut me the fark up.

 
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Quote:
Originally Posted by GAdams005 View Post
THoey, looks like a forklift or something went right through it.
At least they didn't put it in the box like that....that's what i was afraid of.
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Old 02-13-2014, 03:03 PM   #13
mikes1212
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I feel sorry for you! But I hope, as others recommended, you called Webber and complained.
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Old 02-13-2014, 03:27 PM   #14
SmittyJonz
somebody shut me the fark up.

 
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That sucks. - what size was it?
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Old 02-13-2014, 03:45 PM   #15
mtm29575
Knows what a fatty is.

 
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Dang...I thought I was the only one that had luck like that. But as the others said, call them right away and I'm sure they'll make it right.
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