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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Unread 02-13-2014, 01:39 PM   #1
GAdams005
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Default My WSM arrived today :(

I don't know where to start. I was so excited to get it and cook this weekend.
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Unread 02-13-2014, 01:44 PM   #2
grillinguy247
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All I can say is damn.
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Unread 02-13-2014, 01:46 PM   #3
Chef Jim
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OMG! Call Weber now!
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Unread 02-13-2014, 01:47 PM   #4
peeps
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Weber will make you whole again. Explain to them that you have a cook this weekend and maybe they can get you a part in time.
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Unread 02-13-2014, 01:50 PM   #5
Fwismoker
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They'll make it right I'm sure but SERIOUSLY....Someone from Weber packaged that thing up and some quality control person obviously didn't check it. If you're as mad as i would have been I'd demand a full refund and put a UDS or two together....use all your money savings for meat.
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Unread 02-13-2014, 01:52 PM   #6
THoey1963
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That looks almost exactly like the lid I got when I picked mine up two weeks ago. The box looked like they tried to pick a stack up with a pallet jack, but unfortunately, they weren't on a pallet. Mine had one hole in it, maybe yours was on the other side?


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Unread 02-13-2014, 01:53 PM   #7
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Oh, and they told me they could over night a replacement to me, but this was late Friday and they didn't have anyone that worked weekends. Hurry and call them and they might be able to get one out today that gets to you tomorrow.
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Unread 02-13-2014, 01:59 PM   #8
Goyo626
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Just a little out of round.
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Unread 02-13-2014, 02:00 PM   #9
GAdams005
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THoey, looks like a forklift or something went right through it.
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Unread 02-13-2014, 02:00 PM   #10
SmokinJohn
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Sorry about that.

I'm thinking some forklift driver owes you a few slabs of baby backs at the least.
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Unread 02-13-2014, 02:02 PM   #11
THoey1963
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GAdams, I think we had the two boxes on the bottom...
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Unread 02-13-2014, 02:03 PM   #12
Fwismoker
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Quote:
Originally Posted by GAdams005 View Post
THoey, looks like a forklift or something went right through it.
At least they didn't put it in the box like that....that's what i was afraid of.
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Lou -Mini WSM uds style,
Jaime- Jumbo mini or Jimmy
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Jaime build- http://www.bbq-brethren.com/forum/sh...d.php?t=173767
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Unread 02-13-2014, 02:03 PM   #13
mikes1212
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I feel sorry for you! But I hope, as others recommended, you called Webber and complained.
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Unread 02-13-2014, 02:27 PM   #14
SmittyJonz
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That sucks. - what size was it?
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Unread 02-13-2014, 02:45 PM   #15
mtm29575
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Dang...I thought I was the only one that had luck like that. But as the others said, call them right away and I'm sure they'll make it right.
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