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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Unread 04-15-2013, 09:33 AM   #1
tb80
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Default Polder Thermometer - Great Customer Service

I know everyone loves their wireless Maverick and/or iGrill. However, I couldn't afford one so I ordered a Polder thermometer from Amazon. It has been working great, until one of the probes start malfunctioning. The thermometer was about a year old, so I just ordered a replacement. However, the replacement wasn't working well either. I emailed customer service and they responded within a day or two and sent me a whole new thermometer for free.

I just wanted to give credit where credit is due. Often times you hear about poor customer service but this time the customer service was great.
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Unread 04-15-2013, 10:16 AM   #2
motoeric
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It's always nice to hear about great customer service.
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