ブタ
The BBQ BRETHREN FORUMS.


Forum Portal Recipes Smoke Signals Magazine Welocme Merchandise Associations Purchase Subscription Brethren Banners
Go Back   The BBQ BRETHREN FORUMS. > Discussion Area > Q-talk

Notices

Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


Reply
Thread Tools
Unread 02-01-2013, 06:15 PM   #1
Enkidu
Take a breath!
 
Enkidu's Avatar
 
Join Date: 06-12-12
Location: Los Angeles
Downloads: 0
Uploads: 0
Default Maverick Industries -- YOU ROCK!!!

I just got my replacement food probe today from Maverick free of charge despite the fact that it failed after the expiration of the 90-day warranty. No hassle, no fight, heck... I didn't even need to ask for them to do it... I had actually called to order a new one and they just offered to send me a new one for free.

I'll tell you what... I have no qualms now about buying a second Maverick ET-732!
__________________
22" OTG; 22" Performer; mini-WSM; Brinkmann gasser; UDS (on the way); Maverick ET-732
Enkidu is offline   Reply With Quote


Thanks from: --->
Unread 02-01-2013, 06:22 PM   #2
IamMadMan
Babbling Farker
 
IamMadMan's Avatar
 
Join Date: 07-30-11
Location: Southern New Jersey
Downloads: 0
Uploads: 0
Default

Glad to see someone still stands behind their products ...
__________________
Humphrey's DownEast Beast W/BBQ Guru
IamMadMan is offline   Reply With Quote


Thanks from:--->
Unread 02-01-2013, 09:01 PM   #3
cb4004
Knows what a fatty is.
 
cb4004's Avatar
 
Join Date: 12-05-12
Location: Escondido, CA
Downloads: 0
Uploads: 0
Default

I just had my second smoker probe start failing on mine, like you experienced they sent me a replacement when my first one went no questions asked, we’ll see how the second one goes. I've only had mine for a month 4-5 cooks, not abusing the probes at all actually being careful with them. Think it just hit a bad production run... i don't know, I just want something reliable. Maybe at this price point I’m asking too much.

Quote:
Originally Posted by Enkidu View Post
I just got my replacement food probe today from Maverick free of charge despite the fact that it failed after the expiration of the 90-day warranty. No hassle, no fight, heck... I didn't even need to ask for them to do it... I had actually called to order a new one and they just offered to send me a new one for free.

I'll tell you what... I have no qualms now about buying a second Maverick ET-732!
cb4004 is offline   Reply With Quote


Unread 02-01-2013, 09:13 PM   #4
Fireburd
Knows what a fatty is.
 
Join Date: 12-06-12
Location: Mt Holly, NJ
Downloads: 0
Uploads: 0
Default

What was going on with the probes? Reading high, low, or not reading at all?
__________________
BWS G2 Party w/custom cart, Thermapen (does yours have flames.......mine does so be jealous)
Fireburd is offline   Reply With Quote


Unread 02-01-2013, 09:54 PM   #5
Enkidu
Take a breath!
 
Enkidu's Avatar
 
Join Date: 06-12-12
Location: Los Angeles
Downloads: 0
Uploads: 0
Default

I feel you cb... my food probe died mid cook a few weeks back and I took really good care of it and have only had it since July. That said, despite the probe being past the 90-day warranty period, Maverick replaced it immediately upon my calling them. I called them on the afternoon of the 28th and my probe arrived today. That is pretty good customer service if you asked me.
__________________
22" OTG; 22" Performer; mini-WSM; Brinkmann gasser; UDS (on the way); Maverick ET-732
Enkidu is offline   Reply With Quote


Unread 02-02-2013, 01:54 AM   #6
BBQdisciple
On the road to being a farker
 
Join Date: 01-24-13
Location: Virginia Beach, VA
Downloads: 0
Uploads: 0
Default

I've posted a couple different times in this forum, but I burned a probe out on an ET 73 ( they only go up to 400), and called Maverick and told the lady what happened and she just asked for my address and sent me out a new one, had it in 5 days.

Been using the same gear dependably for over a year now, I used to be lucky if a digital system lasted more than 10 cooks.

Great company I will always look their way first when making a purchase.
BBQdisciple is offline   Reply With Quote


Unread 02-02-2013, 03:20 AM   #7
PatAttack
Babbling Farker

 
PatAttack's Avatar
 
Join Date: 07-19-11
Location: Mt. Pleasant S.C.
Downloads: 0
Uploads: 0
Default

Quote:
Originally Posted by Enkidu View Post
I just got my replacement food probe today from Maverick free of charge despite the fact that it failed after the expiration of the 90-day warranty. No hassle, no fight, heck... I didn't even need to ask for them to do it... I had actually called to order a new one and they just offered to send me a new one for free.

I'll tell you what... I have no qualms now about buying a second Maverick ET-732!
Good on ya', LA! Hope this one works!
__________________
18.5" WSM
Weber SJS
Maverick ET-732
Stealthy Fast Black Thermapen
"You have never lived until you have almost died". "For those who fight for it, life has a flavor the protected will never know".-Unknown Vietnam Soldier
PatAttack is offline   Reply With Quote


Unread 02-02-2013, 03:22 AM   #8
PatAttack
Babbling Farker

 
PatAttack's Avatar
 
Join Date: 07-19-11
Location: Mt. Pleasant S.C.
Downloads: 0
Uploads: 0
Default

Quote:
Originally Posted by BBQdisciple View Post
I've posted a couple different times in this forum, but I burned a probe out on an ET 73 ( they only go up to 400), and called Maverick and told the lady what happened and she just asked for my address and sent me out a new one, had it in 5 days.

Been using the same gear dependably for over a year now, I used to be lucky if a digital system lasted more than 10 cooks.

Great company I will always look their way first when making a purchase.
Brother, step yourself up to the 732. You'll never go back. And, you'll throw that '73 away that's been pissing you off!!
__________________
18.5" WSM
Weber SJS
Maverick ET-732
Stealthy Fast Black Thermapen
"You have never lived until you have almost died". "For those who fight for it, life has a flavor the protected will never know".-Unknown Vietnam Soldier
PatAttack is offline   Reply With Quote


Unread 02-02-2013, 07:34 PM   #9
Toast
Quintessential Chatty Farker

 
Toast's Avatar
 
Join Date: 03-17-12
Location: Shreveport, LA
Downloads: 1
Uploads: 0
Default

My 732 is a Might Thang! Glad to hear of good CS!
__________________
Cooking Equipment:
Weber WSM, Weber GA, Weber Spirit S-320
Charbroil Oilless Turkey Fryer
Wife LuzziAnn 1956 model.
Maverick ET-732, Superfast LSU Purple Thermapen
The Fun Never Stops at the BBQ Brethren Throwdowns
2013 Throwdown Grand Master. 1/2 of Team Paradise.
Toast is offline   Reply With Quote


Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Loading



All times are GMT -5. The time now is 08:05 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vBulletin Optimisation provided by vB Optimise v2.6.0 Beta 4 (Lite) - vBulletin Mods & Addons Copyright © 2014 DragonByte Technologies Ltd.
2003 -2012 © BBQ-Brethren Inc. All rights reserved. All Content and Flaming Pig Logo are registered and protected under U.S and International Copyright and Trademarks. Content Within this Website Is Property of BBQ Brethren Inc. Reproduction or alteration is strictly prohibited.
no new posts