KCBS + Restaurant Depot = No admittance

TEC · 01-31-2013, 12:06 PM

I saw a thread a while ago that stated things were square again with KCBS members getting day passes at Restaurant Depot. So myself and my KCBS member holding buddy went tromping up to Restaurant Depot here in Atlanta this morning and we were told flatly that we would not be admitted. The lady behind the counter even showed us a hand written note on her computer monitor stating that no day passes were to be given to anyone. When I told her that their national marketing director issued a statement back in November saying that KCBS members were eligible for day passes she told us that her, nor her manager knew nothing about it.

So what is the deal with KCBS and Restaurant Depot?

mr dirts bbq · 01-31-2013, 12:09 PM

ask poobah, i have a membership through my company so ive never tried my KCBS card

Ron_L · 01-31-2013, 12:10 PM

Did your KCBS member holding buddy print out the information from the KCBS web site that tells the RD receptionist what to do to allow you access? That might have helped.

MarleyMan · 01-31-2013, 12:12 PM

Yes, you need the coupon from the KCBS site along with your ID card. It has the code, which when punched in the computer should show the associate what the number is associated with KCBS.

(It's the same number that is on the coupon)

TEC · 01-31-2013, 12:16 PM

Yes, I we had the coupon that was posted here and we were told that it was old, out of date and that they don't do that anymore.

Will work for bbq · 01-31-2013, 12:26 PM

They need to key in the number on the printout and all sorts of info pops up on screen for them, your KCBS member number is useless to them but the number on the KCBS printout is I believe their actual RD account number.

MarleyMan · 01-31-2013, 12:40 PM

Quote:

Originally Posted by TEC

Yes, I we had the coupon that was posted here and we were told that it was old, out of date and that they don't do that anymore.

Is the number on the current coupon on www.kcbs.us the same as the coupon you have printed out currently?

I would double check and possibly call RD and have them notify your store that this indeed is valid. Good luck!

NeoTrout · 01-31-2013, 12:52 PM

The coupon currently on KCBS site is the same as the old one.

gtr · 01-31-2013, 01:00 PM

I went in a month or so ago with the coupon from the website and my KCBS card and was told it was a no-go - there was no longer a deal with RD and KCBS. She let me in anyway, probably because I'm so hot.

This took place after it was announced that things were square with KCBS and RD btw - she put in the code and everything, and got the message that the day pass deal was no longer in place. Does this mean RD needs to update its info with KCBS or does KCBS need to update its info with RD?

Untraceable · 01-31-2013, 01:05 PM

I dont understand why they seem so eager to turn away business.If you even sort of meet the requirement to shop there, who cares. sell away.

Untraceable · 01-31-2013, 01:06 PM

BTW, I went to the one in MN and I got the 3rd degree from the lady working the front desk and barely let me in. asking me if I knew who was in charge of the account and everything. It was like "sorry, I just want to spend 300 dollars today at your store"

themidniteryder · 01-31-2013, 01:12 PM

I have a resellers cert and applied online. supposedly all I had to do was show up and get our cards. Last Sunday we went and were told that no, we had to apply in-store also. I had the KCBS coupon printed out and with me as a backup, and when I told the girl I didnt understand why I wasted my time applying online when I had to do it again in the store she cheerfully gave us a day pass without me even needing the KCBS info. I would print the coupon off the KCBS site and take it in. If they refuse, call KCBS while standing at the counter.

As a side note, after we got home I remembered RD had sent an email with my member number that I was supposed to take in, so the issue was my fault, not theirs. But we still got in and was able to get a smoking deal on a couple butts. 99 cents a lb!! I got to talking to the meat manager and told him I was looking for a good supplier as we are starting to cater, and soon compete. He knocked the price down on a twin pack to convince us to sample their product

MaximumJEFF · 01-31-2013, 01:41 PM

I went to the one here in St. Louis two days ago and no problem

Youngin' · 01-31-2013, 02:27 PM

I consider myself to be very luck I see. I have never been rejected at the RD near my house. Walk in, get the pass, shop, and pay.

bander7003 · 01-31-2013, 02:35 PM

I have to admit that I cheated...

I occassionally had trouble with the KCBS card so I filed for a tradename for a catering business and got my own card. Worked like a charm ever since.

01-31-2013, 12:06 PM	#1
TEC Found some matches. Join Date: 06-24-12 Location: Atlanta Downloads: 0 Uploads: 0	KCBS + Restaurant Depot = No admittance I saw a thread a while ago that stated things were square again with KCBS members getting day passes at Restaurant Depot. So myself and my KCBS member holding buddy went tromping up to Restaurant Depot here in Atlanta this morning and we were told flatly that we would not be admitted. The lady behind the counter even showed us a hand written note on her computer monitor stating that no day passes were to be given to anyone. When I told her that their national marketing director issued a statement back in November saying that KCBS members were eligible for day passes she told us that her, nor her manager knew nothing about it. So what is the deal with KCBS and Restaurant Depot?

01-31-2013, 12:09 PM	#2
mr dirts bbq Full Fledged Farker Join Date: 01-24-12 Location: yorktown, new york Downloads: 0 Uploads: 0	ask poobah, i have a membership through my company so ive never tried my KCBS card __________________ charbroil offset, custom trailer pit, 46" vermont castings gasser, 18" kettle, big poppa smokers engineered drum kit smoker than was never picked up = NEW TOY! and last but not least: a never ending 20' comp trailer project

01-31-2013, 12:10 PM	#3
Ron_L Moderator Join Date: 12-09-04 Location: Chicago 'Burbs Downloads: 0 Uploads: 0	Did your KCBS member holding buddy print out the information from the KCBS web site that tells the RD receptionist what to do to allow you access? That might have helped. __________________ "Ron Rico, Boss. You can call me Captain Ron..." Save The Fatty! FEC-100/BWS Party/Memphis Pro SS/PBC/LBGE X 2/SBGE/Mini BGE/Nomad Pellet-matic/Good-One Model 42/WSM X 2/Cookshack Smokette 008/Weber Performer/Weber Gasser/Weber Kettle X 2/Weber Smokey Joe/WGA/UDS/Coffee Roasting Gasser and a pickle Remembering a friend

01-31-2013, 12:12 PM	#4
MarleyMan Full Fledged Farker Join Date: 01-10-09 Location: CBUS-OH-IO Downloads: 3 Uploads: 0	Yes, you need the coupon from the KCBS site along with your ID card. It has the code, which when punched in the computer should show the associate what the number is associated with KCBS. (It's the same number that is on the coupon) __________________ Bark Bros. Competition BBQ • 22.5 WSM • 22.5" OTS • BLUE Performer • Beer • Wood • SupahDupahFast Orange Thermapen

01-31-2013, 12:26 PM	#6
Will work for bbq is Blowin Smoke! Join Date: 06-23-10 Location: Bay Area, CA. Downloads: 12 Uploads: 0	They need to key in the number on the printout and all sorts of info pops up on screen for them, your KCBS member number is useless to them but the number on the KCBS printout is I believe their actual RD account number. __________________ Paul 00 Slowskys Racing CharGriller Acorn Komado AKA Milton (RIP), WGA, WSM 18.5", WSM 22.5" BBQ Guru Digi Q, Weber Kettles, Genisis Gold Gasser, Orange and Red ThermaPens and a Partridge in a Avocado tree. Agent 000 (Double O Zero) Certified MOINK Baller CLICK HERE to visit the BBQ Brethren Throwdowns When all else fails just ask yourself, WWGALD??? *Super sexy Farkernaut Avatar by N8man*

01-31-2013, 12:16 PM	#5
TEC Found some matches. Join Date: 06-24-12 Location: Atlanta Downloads: 0 Uploads: 0	Yes, I we had the coupon that was posted here and we were told that it was old, out of date and that they don't do that anymore.

01-31-2013, 12:52 PM	#8
NeoTrout is One Chatty Farker Join Date: 11-26-08 Location: Elmhurst, Illinois Downloads: 0 Uploads: 0	The coupon currently on KCBS site is the same as the old one. __________________ Steve "Le Grille? What the hell is that?" Klose 20x48 Deluxe Offset Pipe Smoker Weber 22.5, Weber 22.5 w/Rotisserie Weber Performer, Weber Ranch Kettle Weber Smokey Joe, Weber Homer Simpson Smokey Joe Bayou Classic Turkey Fryer Brinkmann Smoke'n Grill, UDS H-D FLHR

01-31-2013, 01:00 PM	#9
gtr Quintessential Chatty Farker Join Date: 10-16-10 Location: Culver City, CA Downloads: 2 Uploads: 0	I went in a month or so ago with the coupon from the website and my KCBS card and was told it was a no-go - there was no longer a deal with RD and KCBS. She let me in anyway, probably because I'm so hot. This took place after it was announced that things were square with KCBS and RD btw - she put in the code and everything, and got the message that the day pass deal was no longer in place. Does this mean RD needs to update its info with KCBS or does KCBS need to update its info with RD? __________________ 50" Klose BYC, Backwoods Chubby, UDS, 26" & 22.5" Weber Kettles, Jumbo Joe, WGA, WSJ/MUDS, Jumbo Old Smokey, Pig Hibachi, a piece of expanded metal I throw over the fire pit sometimes, Stealthy Black & Vol Orange Thermapens Displaced East Tennesseean Proud recipient of a Tick Former outlaw MOINK baller, now IMBAS Certified, but still lookin' over my shoulder. Golden Goose Egg - Got 2 in the nest baby! SPFP Mayzie's keeping an eye out for you! WTFWGALD?

01-31-2013, 01:05 PM	#10
Untraceable is one Smokin' Farker Join Date: 05-19-11 Location: mn Downloads: 0 Uploads: 0	I dont understand why they seem so eager to turn away business.If you even sort of meet the requirement to shop there, who cares. sell away.

01-31-2013, 01:06 PM	#11
Untraceable is one Smokin' Farker Join Date: 05-19-11 Location: mn Downloads: 0 Uploads: 0	BTW, I went to the one in MN and I got the 3rd degree from the lady working the front desk and barely let me in. asking me if I knew who was in charge of the account and everything. It was like "sorry, I just want to spend 300 dollars today at your store"

01-31-2013, 01:12 PM	#12
themidniteryder Got Wood. Join Date: 12-30-12 Location: Nuevo, Ca. Downloads: 0 Uploads: 0	I have a resellers cert and applied online. supposedly all I had to do was show up and get our cards. Last Sunday we went and were told that no, we had to apply in-store also. I had the KCBS coupon printed out and with me as a backup, and when I told the girl I didnt understand why I wasted my time applying online when I had to do it again in the store she cheerfully gave us a day pass without me even needing the KCBS info. I would print the coupon off the KCBS site and take it in. If they refuse, call KCBS while standing at the counter. As a side note, after we got home I remembered RD had sent an email with my member number that I was supposed to take in, so the issue was my fault, not theirs. But we still got in and was able to get a smoking deal on a couple butts. 99 cents a lb!! I got to talking to the meat manager and told him I was looking for a good supplier as we are starting to cater, and soon compete. He knocked the price down on a twin pack to convince us to sample their product __________________ Dedicated Stick Burner, Pitmaster @ All About The Q, facebook.com/itsallabouttheq KCBS CBJ

01-31-2013, 01:41 PM	#13
MaximumJEFF On the road to being a farker Join Date: 02-21-12 Location: Fenton, MO Downloads: 0 Uploads: 0	I went to the one here in St. Louis two days ago and no problem __________________ Shut Your Mouth BBQ

01-31-2013, 02:27 PM	#14
Youngin' On the road to being a farker Join Date: 09-09-11 Location: Miami, FL Downloads: 0 Uploads: 0	I consider myself to be very luck I see. I have never been rejected at the RD near my house. Walk in, get the pass, shop, and pay.

01-31-2013, 02:35 PM	#15
bander7003 Full Fledged Farker Join Date: 05-06-07 Location: Littleton, Colorado Downloads: 0 Uploads: 0	I have to admit that I cheated... I occassionally had trouble with the KCBS card so I filed for a tradename for a catering business and got my own card. Worked like a charm ever since. __________________ Bo Klose 24x50 BYC Backwoods Fatboy Weber Kettle Rock Chalk Jayhawk Blue Thermapen Weber Gasser (out of gas)