Simply Above and Beyond Customer Service.

leanza · 07-04-2012, 12:44 AM

Im truly amazed. Steph, the Man at the helm of SMB, came through big time for me. I was hoping against hope of getting some of Cherry and Apple rub before the 4th. He came through, when it would be impracticable for any other business. And I can imagine he must have ran to UPS in order to help me.

Guys, you cant say enough about the service he provides to all of us. Besides the fact his products are superior, he understands the needs of his customers and goes out of his way to help. We should do our best to support his business and reward him for his hard work.

Bottom line is, his rubs and sauces are the best I've had and his service is beyond exception.

My heart felt thanks my brother and rest assured my business will be heading your way in the future.

Thank You!

big brother smoke · 07-04-2012, 02:54 PM

Thanks, Tom, I appreciate the kudos and support!

miket007 · 07-06-2012, 07:18 AM

Quote:

Originally Posted by leanza

Im truly amazed. Steph, the Man at the helm of SMB, came through big time for me. I was hoping against hope of getting some of Cherry and Apple rub before the 4th. He came through, when it would be impracticable for any other business. And I can imagine he must have ran to UPS in order to help me.

Guys, you cant say enough about the service he provides to all of us. Besides the fact his products are superior, he understands the needs of his customers and goes out of his way to help. We should do our best to support his business and reward him for his hard work.

Bottom line is, his rubs and sauces are the best I've had and his service is beyond exception.

My heart felt thanks my brother and rest assured my business will be heading your way in the future.

Thank You!

I couldn't have said it better myself! He definetly gives that"extra effort" in sending these products out.....bout time for me to place another order for the products i haven't tried yet.

deguerre · 07-06-2012, 08:05 AM

I'll never forget the shipment I got from Steph that came from California to Memphis the VERY NEXT DAY with regular shipping. I'll probably never stop bringing it up, either...

07-04-2012, 12:44 AM	#1
leanza Babbling Farker Join Date: 05-26-07 Location: Southern California Downloads: 0 Uploads: 0	Simply Above and Beyond Customer Service. Im truly amazed. Steph, the Man at the helm of SMB, came through big time for me. I was hoping against hope of getting some of Cherry and Apple rub before the 4th. He came through, when it would be impracticable for any other business. And I can imagine he must have ran to UPS in order to help me. Guys, you cant say enough about the service he provides to all of us. Besides the fact his products are superior, he understands the needs of his customers and goes out of his way to help. We should do our best to support his business and reward him for his hard work. Bottom line is, his rubs and sauces are the best I've had and his service is beyond exception. My heart felt thanks my brother and rest assured my business will be heading your way in the future. Thank You! __________________ Tom

07-04-2012, 02:54 PM	#2
big brother smoke somebody shut me the fark up. Join Date: 05-03-06 Location: Ventura, CA Downloads: 0 Uploads: 0	Thanks, Tom, I appreciate the kudos and support! __________________ Peace and Smoke, BBS https://www.bigpoppasmokers.com/stor...nufacturer=314 My Weapons: Custom rig - Kandi, UDS; Bubba Keg; 22.5 WSM x 2; 18.5 WSM; BWS extended party; BWS Gator and an Onyx Oven; 29' ft Coachmen Leprechaun (Lola); Avatar by Grillman. Dan Chambers get well soon, so we can tell you to "Shut up Chambers"

07-06-2012, 08:05 AM	#4
deguerre somebody shut me the fark up. Join Date: 07-15-09 Location: Memphis, TN...Formerly of Decatur, AL Downloads: 0 Uploads: 0	I'll never forget the shipment I got from Steph that came from California to Memphis the VERY NEXT DAY with regular shipping. I'll probably never stop bringing it up, either... __________________ Guerry >^..^< Weber 22 1/2" OTS "Dirty Girl", Weber Performer/Cajun Bandit "Cajun Queen", GOSM "Bubba Q", Maverick et73, RED Thermapen, One Cameron Stove Top "Lazy Girl".It burns sawdust... Avatar by Northwest BBQ!!! If you really care about this place, you'll show some respect for it. Seven Zero notches on my spatula. Join_Us_In_The_Throwdowns_Forum!