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Q-talk *ON TOPIC ONLY* QUALITY ON TOPIC discussion of Backyard BBQ, grilling, Equipment and just outdoor cookin' in general, hints, tips, tricks & techniques, success, failures... but stay on topic. And watch for that hijacking.


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Old 12-02-2011, 10:03 PM   #16
BBQ Nuts
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I got the call from VISA telling me they had to issue a new card. Unfortunately it can happen just about anywhere RD was just the target this time.
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Old 12-02-2011, 10:51 PM   #17
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Quote:
Originally Posted by Crazy Harry View Post
no, different companies
whew, thanks
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Old 12-02-2011, 11:54 PM   #18
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Quote:
Originally Posted by Bob S View Post
One thing to understand about this situation is that Restaurant Depot will have no way to notify people that have shopped with a day pass/guest pass. There are a lot of Brethren that do not have their own membership at RD so they will not be notified. I am going to notify everyone at my company (except Sacco) in case they used a guest pass to shop. We need to spread the word because this is a potentially massive amount of identity theft.
FYI, the thieves had malware running in the RD system and were sending our credit card info to a server in Russia for about 2 months. Farkers!
Unless it's changed with a guest pass you were only allowed to pay cash , no credit or debit
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Old 12-03-2011, 06:43 AM   #19
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I was able to use my card everytime while using a guest pass, I was there the day after the time frame I am still going to watch my CC / Debit info....Thanks for the heads up Sledneck.
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Old 12-03-2011, 08:32 AM   #20
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JUST opened the mail and received RD letter! UGH. This was while I was waiting for HSBC for over a frea$in HOUR"!!! For THEIR mistake and THEN I couldn't understand the customer service rep --- 'Sara' -- didn't realize there were many Sara's in Southern India.
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Old 12-03-2011, 11:16 AM   #21
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Thanks for the heads up.
This is another example of how this place helps out and keeps us on top of things.
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Old 12-03-2011, 01:49 PM   #22
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Damn, was there early November.
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Old 12-03-2011, 01:53 PM   #23
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Quote:
Originally Posted by Sledneck View Post
Unless it's changed with a guest pass you were only allowed to pay cash , no credit or debit
I shopped at one in L.A. on a day pass and used a credit card. I don't think I was there during that time frame though.
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Old 12-05-2011, 11:37 AM   #24
Divemaster
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Contacting my CC company today…

I didn’t get a letter but don’t think I ever would… I got my card just when KCBS offered it and have held on to it since. The membership is under their name…
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Old 12-05-2011, 11:43 AM   #25
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Well FARK!
I was just there after T-Day, but pretty sure I was also there in October.
I'll have to check. I always use my debit card to make purchases while there too. Jimmy (indianagriller) told me about this thread so I had to check it out to see the details.

Thanks for the heads up SN!
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Old 12-05-2011, 11:50 AM   #26
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Brethren ~ I used my Discover card at RD early November with a KCBS day pass. I received new cards Saturday but with the same account number. When I called to activate, the recording said that I have used my card at a retailer which has reported a compromised database. I spoke with Discover's security team and although they would not give me any names, against regulations, I knew which database had been compromised because of you guys. The security guy said extra coding had been added to the magnetic strip so hopefully I won't need to change my account. However, if an unauthorized charge does appear, I will have no choice but to get a new Discover account.

On a different note but RD related ~ I went in to the Norcross store with my Federal Tax Id hoping to get a membership. No luck ~ the receptionist insisted on a business license.

I'll continue using KCBS one day passes and I'll pay cash!
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Old 12-05-2011, 12:04 PM   #27
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My bank notified me that a business where I had used my card was hacked. They issued me a new card that came a week after the notice. I am pretty sure this was the reason.
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Old 12-05-2011, 12:04 PM   #28
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It's good to know the card security on all sides has caught this.
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Old 12-05-2011, 01:50 PM   #29
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Quote:
Originally Posted by MilitantSquatter View Post
Damn.. that sucks...

On a positive note for me, I was not there during this time period... I was there last Saturday, a week after it supposedly stopped.

Same here. That sucks but glad I did my shopping on the 26th!
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Old 12-05-2011, 02:19 PM   #30
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I got the letter today too and had my cards cancelled and reissued. Hard to imagine that it lasted for 2 months before it was discovered. At least some of you had good banking institutions that knew about the hacking.
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