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Catering, Vending and Cooking For The Masses. this forum is OnTopic. A resource to help with catering, vending and just cooking for large parties. Topics to include Getting Started, Ethics, Marketing, Catering resources, Formulas and recipes for cooking for large groups.


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Unread 04-23-2010, 07:47 PM   #1
Diva Q
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Default Cancellations

Do any of you charge a cancellation fee for catering jobs that were cancelled>?>
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Unread 04-23-2010, 08:22 PM   #2
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Cancellations need to be made in writing 10 days prior to event - Cancellations after that forfeit the deposit. We have also on occasion charged a reservation fee for holiday weekends that is non-refundable if the event is cancelled.
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Unread 04-24-2010, 11:17 AM   #3
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For events that require on-site work I need a non refundable deposit. I will try to work with them if there's a date change and I can book. I want 50% a month in advance to cover all my costs. At that point they are committed. If people won't give a deposit the you may turn down other jobs and then they just cancel.
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Unread 04-24-2010, 12:57 PM   #4
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Not considered a "fee".....you'll never get money from someone that hasn't already given you some.....so...absolutely a non refundable deposit...I'll send you a few catering policy templates if you'd like that show different scenarios for how and when deposits are returned or not returned.
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Unread 04-24-2010, 04:49 PM   #5
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Hi Diva,

My policy is writen on my contract. I require a $50 non refundable deposit to book the date. 30 days before I require a signed contract with a 50% depoait (includes the $50) . Cancellations between 30 and 14 days, I keep the $50 bucks and refund the rest. Once we hit the 14 day my contract states that I keep the depost.

This has never happened but I think I would refund any un-spent money
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Unread 04-24-2010, 05:15 PM   #6
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Terms of Payment:
Simply Marvelous BBQ Catering Company will require a $300 non-refundable booking charge to reserve the date. (Client agrees to pay a non refundable charge to secure the date of the event. The booking charge is a non-refundable charge to the Caterer for removing the date from availability from other potential clients). The remaining balance ($1418.39) is due no later than 10 days prior to the event.
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Unread 04-24-2010, 08:04 PM   #7
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Thanks everyone. appreciate the posts.
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Unread 04-28-2010, 09:42 PM   #8
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Ours is pretty much the same as BBS. GO figure.
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Unread 04-29-2010, 12:58 PM   #9
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Thats a tough one to deal with, we ask for a deposit up front and depending on circumstances I might return it at a cancellation..yeah I know...small town politics I guess..
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