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For the Board *On Topic Only* Strictly moderated. NO BAD KARMA! This forum is for questions and discussions you would like reviewed by members of the KCBS(or other BBQ orgs) Board of Directors. A clean and direct place where they do not have to wade thru day to day chatter.


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Unread 01-07-2010, 12:16 PM   #1
Cast Iron Chef
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I joined KCBS among other things to get a Restraunt Depot membership. I went into the Las Vegas store last night and was not able to obtain a membership. I had the access code and my ID. After a while they found the code and gave me a temporary card and said to use that number each time and get a temp card. This is not a problem but it would be nice to get full membership. I'm sure I am the only one to ever walk into RD in Las Vegas with KCBS. Is there something else I can bring in to help this. This is not a complaint and they were nice but is was difficult. Thanks for your help.
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Unread 01-07-2010, 12:25 PM   #2
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Tou got a card, your good?
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Unread 01-07-2010, 12:27 PM   #3
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I brought the issue of the Bullsheet that it was pointed out in. They said it was in Carolyn Wells name, and my card says Kansas City Barbeque, but it's permanent. Took a little explaining, but they eventually figured it out
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Unread 01-07-2010, 12:29 PM   #4
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They need to give you a permanent card. It is all one account "Kansas City Barbeque". I think they do not know how to do it properly.
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Unread 01-07-2010, 12:38 PM   #5
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Quote:
Originally Posted by Bbq Bubba View Post
Tou got a card, your good?
No card just a temporary pass.
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Unread 01-07-2010, 01:00 PM   #6
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Did they spell your name correctly?
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Unread 01-07-2010, 01:16 PM   #7
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Cast Iron Chief
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Unread 01-07-2010, 01:21 PM   #8
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Quote:
Originally Posted by BBQ Grail View Post
Did they spell your name correctly?

P-a-u-l
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Unread 01-07-2010, 01:42 PM   #9
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This reminds me of a Snickers commercial:

http://www.youtube.com/watch?v=J3gYApfUsaQ

dmp
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Unread 01-07-2010, 01:53 PM   #10
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Call KCBS and let them handle it!

I took the Bullsheet article along with my KCBS memeberhip card and though it seemed like a hassle, the RD folks were just uninformed. They gave me a permanent card and were very happy to do so and looked forward to having more people involved. They even asked to make a copy to have on file.
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Unread 01-07-2010, 01:57 PM   #11
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Quote:
Originally Posted by BBQ Grail View Post
Did they spell your name correctly?

thats funny!!!
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Unread 01-07-2010, 03:00 PM   #12
Cast Iron Chef
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Quote:
Originally Posted by Stoke&Smoke View Post
I brought the issue of the Bullsheet that it was pointed out in. They said it was in Carolyn Wells name, and my card says Kansas City Barbeque, but it's permanent. Took a little explaining, but they eventually figured it out
Quote:
Originally Posted by Warthog View Post
They need to give you a permanent card. It is all one account "Kansas City Barbeque". I think they do not know how to do it properly.
Quote:
Originally Posted by swamprb View Post
Call KCBS and let them handle it!

I took the Bullsheet article along with my KCBS memeberhip card and though it seemed like a hassle, the RD folks were just uninformed. They gave me a permanent card and were very happy to do so and looked forward to having more people involved. They even asked to make a copy to have on file.
Thanks, I'll try bringing in the Bullsheet article, use Carolyn's name and see where I get. After that I'll call KCBS.
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Unread 01-07-2010, 07:24 PM   #13
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Quote:
Originally Posted by Cast Iron Cheif View Post
Thanks, I'll try bringing in the Bullsheet article, use Carolyn's name and see where I get. After that I'll call KCBS.
If you are still having a problem send ggoycochea@kcbs.us an email. He is the one who worked out the deal, he has contacted a few of the stores and straightened out the problems. It is a communication thing with their corporate. Try telling them to contact their corporate office.
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Unread 01-07-2010, 08:46 PM   #14
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Seems we (KCBS) could send a letter to the folks Gene worked with and request they forward to all the RD stores and "educate" them each on this benefit to our members. Shouldn't be THIS difficult to get memberships. Sounds like RD just doesn't have good communication with their stores on this type of thing.
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Unread 01-07-2010, 09:10 PM   #15
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Not yet a KCBS member, but I would join just for the RD membership. I did not see this on the KCBS web site.
Anyone have a firm confirmation on this?
(There is a RD 5 miles away)

(late edit): I joined anyway. I love this stuff!
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