The BBQ BRETHREN FORUMS. - View Single Post

MilitantSquatter · 05-16-2009, 11:29 PM

Don't think you can register online or by phone but you can and should mail in the warranty card that is in the back of the book that comes with the egg. Here is corp office phone # (770) 938-9394

Vitale did notr offer any other immediate help on their part to get the new gasket or firebox ?

From BGE website...

PROCEDURES FOR WARRANTY SERVICE

Contact your nearest Big Green Egg Dealer for part replacement under the conditions of the Warranty. Be prepared to furnish the following: purchaser's name, date of purchase, location of purchase, and an accurate description of the problem or the defective parts.

05-16-2009, 11:29 PM	#32
MilitantSquatter Moderator Join Date: 09-17-05 Location: Mooresville, NC	Don't think you can register online or by phone but you can and should mail in the warranty card that is in the back of the book that comes with the egg. Here is corp office phone # (770) 938-9394 Vitale did notr offer any other immediate help on their part to get the new gasket or firebox ? From BGE website... PROCEDURES FOR WARRANTY SERVICE Contact your nearest Big Green Egg Dealer for part replacement under the conditions of the Warranty. Be prepared to furnish the following: purchaser's name, date of purchase, location of purchase, and an accurate description of the problem or the defective parts. __________________ XL BGE (#2) & Performer Platinum Former owner: Jambo Backyard, Klose BYC, Lonestar Vertical offset w/ Insulated Firebox, Medium Spicewine, Pitts & Spitts, XL BGE (#1) & (2) Medium BGE's, 22" WSM & (2) 18" WSM's, 18" & 22" Weber Kettles Last edited by MilitantSquatter; 05-16-2009 at 11:50 PM..